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Installed new Enterprise Console, now it denies me access

frankie

I have installed version 4 of Enterprise Console and Sophos Endpoint security and control 9, I successfully scanned the network, organised client PC's into groups and created policies for these groups

Now when I try to open EC I get the message;

"User  <domain>\administrator

Is not assigned to any sub-estates, you must be a member of at least one sub-estate to run the console"

What exactly is a sub-estate and how do I set one up?

:156


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    I finally managed to install Enterprise Console, I had tried and failed three times on different machines and the only thing they had in common was membership of the same domain, after reading through the FAQ's and KB articles (see 61397)

    I decided to delete all Sophos groups and some users from the AD, uninstall Enterprise Console and start again, it worked fine.

    Earlier installs had created lots of different users and groups which I was reluctant to delete in case they were needed by Sophos, I did not know that they would be re-created by the installer as needed

    Thanks for all the interesting contributions

    Regards

    Frank

    :251
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  • 0

    I finally managed to install Enterprise Console, I had tried and failed three times on different machines and the only thing they had in common was membership of the same domain, after reading through the FAQ's and KB articles (see 61397)

    I decided to delete all Sophos groups and some users from the AD, uninstall Enterprise Console and start again, it worked fine.

    Earlier installs had created lots of different users and groups which I was reluctant to delete in case they were needed by Sophos, I did not know that they would be re-created by the installer as needed

    Thanks for all the interesting contributions

    Regards

    Frank

    :251
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