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SSPService, high memory usage in win10 - multiple systems

Matt Lawrence

Hey all,

SSPService.exe is bringing numerous windows 10 pro machines to a crawl in my department where the memory usage is 99-100% as seen under Processes in the task manager.  This appears to be 100% of the time.  

What is the current solution?  These machines are all on latest updates for Sophos and windows.   

Thanks,

matt



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  • 0

    Hello,

    We are also experiencing the same problem, it is really bogging down some desktops. We have also had the issue on one of our Windows servers.

    The windows server in question has 16GB of RAM allocated to it (simple file server) yet the SSP Service was using around 12GB of this. Killed the service and restarted it and it is now okay. Have had to upgrade the RAM on a few machines in the last week or so due to reported slowness, I think this may be the cause.

    All Sophos software is fully up to date.

  • 0 in reply to Sophos User4589

    Strangely only seems to be affecting some machines and not others, despite all being on the same windows and sophos versions.

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