Hey all,
SSPService.exe is bringing numerous windows 10 pro machines to a crawl in my department where the memory usage is 99-100% as seen under Processes in the task manager. This appears to be 100% of the time.
What is the current solution? These machines are all on latest updates for Sophos and windows.
Thanks,
matt
Hello Matt,
For those affected systems may we know what's the current version of the endpoint installed on it. I would like to ask your help if you can perform the basic troubleshooting on one affected device. Once you identify which component triggers SSP to have such a high Utilization, re-create the issue and Collect SDU logs and Procmon so that we can take a peek at the logs and found out what's going on.
Hello Matt,
For those affected systems may we know what's the current version of the endpoint installed on it. I would like to ask your help if you can perform the basic troubleshooting on one affected device. Once you identify which component triggers SSP to have such a high Utilization, re-create the issue and Collect SDU logs and Procmon so that we can take a peek at the logs and found out what's going on.
