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error 80070490

Andree Schoofs

Hello dear ones, I need your help.
I installed the Sophos EC on a file server, now I would like to protect this server, unfortunately error 80070490 keeps coming up during installation. What am I doing wrong? Thank you for your effort
Server 2019 STD
File server is not the DC
The file server is integrated in the domain.

LG Andree



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  • 0

    Hello Andree,

    protect this server
    using Protect Computers on the server itself or what exactly did you do? Where do you see this error? Do I understand correctly that you installed SEC on this server and now you want to install Endpoint?

    Christian

  • 0 in reply to QC

    Hello that's exactly how it is, doesn't that make any sense? I'm not that into the issue with the console

  • +1 in reply to Andree Schoofs

    Hello Andree,

    Is this a new installation of SEC? Wonder because it is end-of-sales since mid-2020.

    Can't say what's causing the 0x0490, often related to certificates.Did you try to protect some other computer yet? Protect should normally work on the SEC server as well, OTOH it's a one-off task and you could simply manually install (run setup.exe from the CID). Question is whether you want/need to use Protect on other endpoints too and whether it works or not.

    Christian

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  • +1 in reply to Andree Schoofs

    Hello Andree,

    Is this a new installation of SEC? Wonder because it is end-of-sales since mid-2020.

    Can't say what's causing the 0x0490, often related to certificates.Did you try to protect some other computer yet? Protect should normally work on the SEC server as well, OTOH it's a one-off task and you could simply manually install (run setup.exe from the CID). Question is whether you want/need to use Protect on other endpoints too and whether it works or not.

    Christian

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