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SOPHOS SERVICES

Sophos User3377

Windows could not start the sophos anti virous on local computer for more information review the system event log if this is an non microsoft service contact the service vendor and refer to service specific error code 2147467259



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    Hello Sophos User3377,

    did you review the system event log as suggested? The service specific error code likely isn't 2147467259 but the negative -2147467259 whose hex representation is 0x80004005 and this in turn means E_FAIL (or Unspecified failure).
    So, what's in the Event Log?

    Christian

  • 0

    There is also the startup log which is useful if SAVService can't even get as far as loading it's logging module for event log writing:

    Usually here

    C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\

    as Sophos Anti-Virus Startup Log_[date_time].txt

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