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best migration route to 4.5 on new tin

kjhoskin

Currently running em3.5 and NAC 3.1 on a, getting long in the tooth, w2k3 box.  Would like to replace it with new tin (actually a VM running w2k8 on a new box)  Whats the best way forward for this?

Looking at the guides I get the impression that it'll be an in place upgrade from 3.5 to 4 and then 4.5 and then migrate to a new box which is a bit of a ball ache.  We're only running with around 250 clients so would it actually be quicker to just start afresh with a new install of 4.5?  I can see the problem being NAC (we have around 100 or more Linux boxes all of which have defined MAC exclusions) so that might be a pain and sorting out the client various policies we have as we run HIPS and Application control. 

So I was thinking of installing 4.5 on the new VM leaving 3.5 and NAC 3.1 in place and running on the old box.  Configuring 4.5 and moving our servers and win7 boxes over to it to install 9.5 (win7 boxes aren't running NAC)  I can then turn off the DHCP agents so that NAC doesn't do anything and install NAC on the new box and configure that, but I'm going to have to do some manual messing around with the NAC rules and MAC exclusions.

Comments?

:3786


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  • 0

    ok a little more info.

    From Agent log on client

     07/16/10  11:08:30|TID:       2364|ID:          0|File:           LoggingFacility.cpp|Line: 268|Evidence: Info Msg: Log Created at: 07/16/2010  11:08:30
     07/16/10  11:11:03|TID:       3852|ID:       1000|File:EFEncryptedValueManagement.cpp|Line: 159|Evidence: Info Msg: EncryptedValue has not been created
     07/16/10  11:11:04|TID:       3852|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:06|TID:       4656|ID:       1000|File:                  Assesser.cpp|Line: 623|Evidence: Info Msg: ...no profiles detected
     07/16/10  11:11:07|TID:       4656|ID:       1000|File:                  Assesser.cpp|Line: 623|Evidence: Info Msg: ...no profiles detected
     07/16/10  11:11:07|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:08|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:08|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 256|Evidence: Info Msg: Publishing Data file FAILED tzFileName: GL0692556BB52649B3A0075C55062D5759.rd
     07/16/10  11:11:08|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:08|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 256|Evidence: Info Msg: Publishing Data file FAILED tzFileName: GL6D38EAD3644C450CAF30FA2793B1A679.rd
     07/16/10  11:11:09|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:09|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 256|Evidence: Info Msg: Publishing Data file FAILED tzFileName: GL81DFA60F91824409B127A142C7A68C1C.rd
     07/16/10  11:11:09|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:09|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 256|Evidence: Info Msg: Publishing Data file FAILED tzFileName: GLD92A0DAFCB934616986FEB74C53A3960.rd
     07/16/10  11:11:22|TID:       3852|ID:       1000|File:                  Assesser.cpp|Line: 623|Evidence: Info Msg: ...no profiles detected
     07/16/10  11:11:22|TID:       3852|ID:       1000|File:                  Assesser.cpp|Line: 623|Evidence: Info Msg: ...no profiles detected

    07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 874|Evidence: Info Msg: Log Created at: 07/16/2010  11:11:02
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 802|Evidence: Info Msg: Product Version Info Msg: 3.5.306.0
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Username VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Password VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Logging enabled VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Logging VALUE: 1 SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Ini File VALUE: C:\ProgramData\Sophos\Sophos Compliance Agent\Data\agent.ini SOURCE: Internal
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Save Username VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Save Password VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Working Directory VALUE: C:\Program Files\Sophos\Sophos Compliance Agent SOURCE: Internal
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Log Directory VALUE: C:\ProgramData\Sophos\Sophos Compliance Agent\Logs SOURCE: Internal
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Data Directory VALUE: C:\ProgramData\Sophos\Sophos Compliance Agent\Data SOURCE: Internal
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Registration Type VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Log Lifetime VALUE: 24 SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Notify Action VALUE: 1 SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Registration Icon VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Results Icon VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Override Icon VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Noncompliant Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Compliant Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Partial Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Default Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Report Mode Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Remediate Mode Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Timer Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Progress VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Notify VALUE: 1 SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Exit VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Basic Auto Register VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Errors in Results VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Extended Error Information VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show logging VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: ProxyUsername VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: ProxyPassword VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Save Proxy Username VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Save Proxy Password VALUE: true SOURCE: Ini File
     07/16/10  11:11:09|TID:        380|ID: 2147500037|File:            ReportMessages.cpp|Line: 328|Evidence: TID: 380 Info Msg: Reporting encountered a server error Stack Dump: 

    :3933
Reply
  • 0

    ok a little more info.

    From Agent log on client

     07/16/10  11:08:30|TID:       2364|ID:          0|File:           LoggingFacility.cpp|Line: 268|Evidence: Info Msg: Log Created at: 07/16/2010  11:08:30
     07/16/10  11:11:03|TID:       3852|ID:       1000|File:EFEncryptedValueManagement.cpp|Line: 159|Evidence: Info Msg: EncryptedValue has not been created
     07/16/10  11:11:04|TID:       3852|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:06|TID:       4656|ID:       1000|File:                  Assesser.cpp|Line: 623|Evidence: Info Msg: ...no profiles detected
     07/16/10  11:11:07|TID:       4656|ID:       1000|File:                  Assesser.cpp|Line: 623|Evidence: Info Msg: ...no profiles detected
     07/16/10  11:11:07|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:08|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:08|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 256|Evidence: Info Msg: Publishing Data file FAILED tzFileName: GL0692556BB52649B3A0075C55062D5759.rd
     07/16/10  11:11:08|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:08|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 256|Evidence: Info Msg: Publishing Data file FAILED tzFileName: GL6D38EAD3644C450CAF30FA2793B1A679.rd
     07/16/10  11:11:09|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:09|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 256|Evidence: Info Msg: Publishing Data file FAILED tzFileName: GL81DFA60F91824409B127A142C7A68C1C.rd
     07/16/10  11:11:09|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 380|Evidence: Info Msg: PublishData - Publishing Data FAILED Engine: EngineGlobal strRegId: 8BA0DB9B8FC540A88EFB02250057E6EB
     07/16/10  11:11:09|TID:       4656|ID:       1000|File:             ReportManager.cpp|Line: 256|Evidence: Info Msg: Publishing Data file FAILED tzFileName: GLD92A0DAFCB934616986FEB74C53A3960.rd
     07/16/10  11:11:22|TID:       3852|ID:       1000|File:                  Assesser.cpp|Line: 623|Evidence: Info Msg: ...no profiles detected
     07/16/10  11:11:22|TID:       3852|ID:       1000|File:                  Assesser.cpp|Line: 623|Evidence: Info Msg: ...no profiles detected

    07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 874|Evidence: Info Msg: Log Created at: 07/16/2010  11:11:02
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 802|Evidence: Info Msg: Product Version Info Msg: 3.5.306.0
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Username VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Password VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Logging enabled VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Logging VALUE: 1 SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Ini File VALUE: C:\ProgramData\Sophos\Sophos Compliance Agent\Data\agent.ini SOURCE: Internal
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Save Username VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Save Password VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Working Directory VALUE: C:\Program Files\Sophos\Sophos Compliance Agent SOURCE: Internal
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Log Directory VALUE: C:\ProgramData\Sophos\Sophos Compliance Agent\Logs SOURCE: Internal
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Data Directory VALUE: C:\ProgramData\Sophos\Sophos Compliance Agent\Data SOURCE: Internal
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Registration Type VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Log Lifetime VALUE: 24 SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Notify Action VALUE: 1 SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Registration Icon VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Results Icon VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Override Icon VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Noncompliant Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Compliant Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Partial Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Default Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Report Mode Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Remediate Mode Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: Show Timer Icon VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Progress VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Notify VALUE: 1 SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Exit VALUE: false SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Basic Auto Register VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Errors in Results VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show Extended Error Information VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Show logging VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: ProxyUsername VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 738|Evidence: Info Msg: Application Setting NAME: ProxyPassword VALUE: <not set> SOURCE: <none>
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Save Proxy Username VALUE: true SOURCE: Ini File
     07/16/10  11:11:02|TID:        380|ID:          0|File:                  AgentApp.cpp|Line: 730|Evidence: Info Msg: Application Setting NAME: Save Proxy Password VALUE: true SOURCE: Ini File
     07/16/10  11:11:09|TID:        380|ID: 2147500037|File:            ReportMessages.cpp|Line: 328|Evidence: TID: 380 Info Msg: Reporting encountered a server error Stack Dump: 

    :3933
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