Hi Guys.
We just restarted our sophos server and I noticed that the Sophos Enterprise Console is not starting up. I looked at the services and found the Sophos Management Host Service is not running.
I tried running the service for the Sophos Management Host Service and it says Error 1069: The service did not start due to a logon failure.
Here is what I'm getting.
Sophos.UIController.Extension.UIControllerException: Cannot retrieve session token after 8 retries. Please check that the Sophos Management Host service is running, otherwise see KBA 118513.
at Sophos.UIController.IdentityServiceAbstracter.EndRetrieveSessionToken()
at Sophos.UIController.UIControl.InitializeModulesDependencies()
at Sophos.UIController.UIControl.<Initialize>b__b()
at Sophos.UIController.Product.Logging.LogMethod(MemberInfo method, Action func)
at Sophos.UIController.UIControl.Initialize()
----- [outer exception] -----
-- error: 0x80004005 (Unspecified error)
-- facility: Generic (System)
-- source: Sophos.UIController
at class ATL::CComBSTR __thiscall UIControl::initialize(class ATL::CComPtr<struct IDispatch>)
at class ATL::CComPtr<struct IDispatch> __thiscall bl::CReusingManagementServiceClientBroker::logIn(const struct util::UserName &,class Loki::SmartPtr<class bl::SubEstate,class Loki::RefCountedMTAdj<class Loki::ClassLevelLockable>::RefCountedMT,struct Loki::DisallowConversion,struct util::NoDereferenceNull,class Loki::DefaultSPStorage>,const wchar_t *,class bl::UIControllerBase &)
at int __cdecl Run(int,class bl::CommandLine,enum bl::ConsoleType::Type)
at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)
Thanks for the help in advance.
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