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Unknown Error (Unbalanced composite package source name)

kej

Hi,

 I've just upgraded from Enterprise Console 3  to 4 and am having problems getting a secondary site update working.

 The site itself appears to be working fine from a Web browser and the passwords all seem to work. The CID seems to be generating the right folders under the virtual directory (ie http://my.website.tld/virtualdirectory/CIDs/S000/SAVSCFXP/). The URL seems to have been correctly updated on the clients (ie you enter http://my.website.tld/virtualdirectory and the clients get the above).

 ..but all I get in the auto-update logs is;

 Time: 25/02/2010 21:12:20
Message: ERROR:   the operation failed due to an unknown error: Unbalanced composite package source name {auto|http://my.website.tld/virtualdirectory/CIDs/S000/SAVSCFXP/|username: password}{mapped|C:\Program Files\Sophos\AutoUpdate\data\warehouse|}
Module: ALUpdate
Process ID: 2796
Thread ID: 2172

 Bug?

  The "}{" looks very suspect and there's nothing quite like unbalanced brackets/braces to ruin a programmer's day!

 If anyone has run into this let me know please!

Keith

:1522


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    Hello Keith,

    The "}{" looks very suspect

    Yeah, but that seems to be correct. There should be a corresponding entry in the ALUpdate201002.....log (in the %PROGRAMFILES%\Sophos\AutoUpdate\Logs\ folder). Perhaps there is more information a few lines up or down from it. Look for SDDSUpdateLocation, constructor start and lines with PSN (like Composite upstream PSN).

    But, sorry, haven't run into it - fortunately :smileywink:

    Christian

    :1543
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  • 0

    Hello Keith,

    The "}{" looks very suspect

    Yeah, but that seems to be correct. There should be a corresponding entry in the ALUpdate201002.....log (in the %PROGRAMFILES%\Sophos\AutoUpdate\Logs\ folder). Perhaps there is more information a few lines up or down from it. Look for SDDSUpdateLocation, constructor start and lines with PSN (like Composite upstream PSN).

    But, sorry, haven't run into it - fortunately :smileywink:

    Christian

    :1543
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