Good Day!
I was trying to update other update management (Server_2) from another network to an update manager with internet access (Server_1). I was able to access the WEB CID of the Server_1 from Server_2 and able to download some files from it. However, I can't download updates when I tried to configure my update manager from Server_2 [http//Server_1/SophosUpdate]
Here's some logs came from SUMTrace:
2019-02-17 17:39:52 : Cmd-ALL << [I1021][CheckWarehouseAction-240c734a-4338-48b8-951b-2746dbd2809c][] Action 'CheckWarehouseAction-240c734a-4338-48b8-951b-2746dbd2809c' with caller '' started...
2019-02-17 17:39:54 : <ERROR> WarehouseListData: Failed to load valid customer file content. Error: Cannot locate server for 10.109.80.14/.../sumcf.dat
2019-02-17 17:39:54 : <Info> WarehouseListData: Failure loading customer file content. Attempting to read backed up customer file...
2019-02-17 17:39:56 : <ERROR> WarehouseListData: Failed to load valid backup customer file content. Error: Cannot locate server for 10.109.80.14/.../sumcf.bk
2019-02-17 17:39:56 : <ERROR> WarehouseListData: Failed to read customer file content.
2019-02-17 17:39:56 : Cmd-ALL << [E4010][240c734a-4338-48b8-951b-2746dbd2809c][WarehouseListData: Failed to read customer file content.] Warehouse check failed: WarehouseListData: Failed to read customer file content.
2019-02-17 17:39:56 : Cmd-ALL << [E400D][CheckWarehouseAction-240c734a-4338-48b8-951b-2746dbd2809c][] Action 'CheckWarehouseAction-240c734a-4338-48b8-951b-2746dbd2809c' with caller '' failed!
2019-02-17 17:39:56 : Cmd-ALL << [W4045] There was an error during HTTPS (secure) synchronization. The problem was related to the usage of HTTPS.
2019-02-17 17:39:56 : Cmd-ALL << [W4044] There was an error during HTTPS (secure) synchronization. However, the system is not falling back to HTTP because 3 days have not elapsed since the last successful synchronization.
2019-02-17 17:39:56 : Cmd-ALL << [E400E][] Event with dispatcher ID '' failed to execute.
2019-02-17 17:39:56 : Cmd-ALL << [I1020][] All events with dispatcher ID '' complete.
2019-02-17 17:39:57 : Cmd-Sock-856 >> DeleteObject CheckWare
What does sumcf.dat do for update manager? thanks a lot!
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