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Sophos Endpoint Software After I disable some settings, I can not enable them anymore.

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After I disable some settings, I can not enable them anymore.

Adriel Reinheimer over 6 years ago

Hello,

I'm having trouble after disabling some security services.
After I disable some functions, I can not enable them anymore.

I tested on ALL users (windows 10 and 7).

I expected to complete the 4h, but still could not enable the services again.

Any suggestion?

Thks

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0 jak over 6 years ago

If you untick the override the setting should return to what was in policy in around 1 minute if all is functioning as expected.
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0 Adriel Reinheimer over 6 years ago in reply to jak

Ok, but after I untick the option, I can no longer enable ...
The unticked option stays that way, and I can click how many times it is, it no longer enables.
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0 jak over 6 years ago in reply to Adriel Reinheimer

The config of the endpoint is defined in Central. You can disable enabled options locally in the UI if you override the settings for 4 hours.

To "re-enable" options you have to disable the override to return them to on. It's a bit odd not to be able to toggle them on/off in the UI but then what are you trying to do?

Regards,

Jak
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0 Adriel Reinheimer over 6 years ago in reply to jak

jak said:

It's a bit odd not to be able to toggle them on/off in the UI but then what are you trying to do?

It's because I deactivated these policies and I was not able to activate by Endpoint UI anymore on the user's PC. Then the user is without the policies.

I have found no other way to enable these policy options except by setting Endpoint

:(
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