Good day,
I have a question about Sophos Endpoint Advanced. Earlier this year decided to purchase AV protection from a Sophos partner locally and I decided on endpoint advanced. I have a small environment about 5-6 users with some potential growth in the near to medium future.
When I checked the to pricing and offerings, I saw the I could buy subscription for 1-9 users for 12/24 etc months. I though this was great an purchased a subscription package as I thought this would fit my environment. I subsequently discovered that despite the description stating 1-9 users, I could not use this for 1-9 users I had to have a subscription for each user.
Why describe your products like this? I explained to the Sophos partner my environment and need before purchasing and no one explained how many licences I needed or how the system worked. I was so badly burnt that I have not even bothered to look further at using this expensive product since I tried to enroll my users.
Could someone please explain how the product licencing works and how many subscription packages I would need?
Thank you for you time.
Nick.
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