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Can't exempt Sophos Endpoint Device Control Event

Reynante Francisco

We recently joined several computers (OptiPlex 3030 AIO) to our domain and Sophos is configured for device control.

 

Email alerts started to come in:

A device control event occurred on machine xxx-xxxxxx when user domain\user was logged on.

 Device control failed to process device: deviceId=PCI\VEN_10EC&DEV_8168&SUBSYS_06231028&REV_0C\01000000684CE00000, errorCode=0x80070102.

 

Lookup for Vendor 10ec and Device 8168 returned:

Device Control Policy for Network is only applicable for Modem/Wireless.

 

How do we address this failed device control event?

 

Thanks.



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    Hello Reynante Francisco,

    Device Control Policy for Network is only applicable for Modem/Wireless
    in principle correct, but please note the Block bridged option - DC must identify and assess the LAN adapters in order to facilitate this option. For whatever reason this fails. Please contact Support directly as some debugging is likely needed.

    Christian

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    Hello Reynante Francisco,

    Device Control Policy for Network is only applicable for Modem/Wireless
    in principle correct, but please note the Block bridged option - DC must identify and assess the LAN adapters in order to facilitate this option. For whatever reason this fails. Please contact Support directly as some debugging is likely needed.

    Christian

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