I am attempting to uninstall an old version of Sophos Endpoint Protection from a client's PCs, but I do not know what the tamper protection password was set to. I've found some powershell scripts that have worked for me in the past, but they don't seem to be working for me this time. How can I uninstall this Sophos client so I can install the new client through Sophos Central?
For reference, the powershell scripts are:
Get-Service *SAV*, *Sophos* | Format-Table -Wrap -AutoSize
Get-Service SAVService,SAVAdminService, 'Sophos AutoUpdate Service', 'Sophos Web Control Service' | where {$_.status -eq 'running'} | Stop-Service -force
Get-Content ('C:\ProgramData\Sophos\Sophos Anti-Virus\Config\machine.xml').Replace('8EXXXXXXXXXXXXXXXXXXXXX1AD02', 'E8F97FBA9104D1EA5047948E6DFB67FACD9F5B73') | Set-Content 'C:\ProgramData\Sophos\Sophos Anti-Virus\Config\machine.xml'
When I run them, I get one of two errors during the last script. Either .Replace is an invalid command for SetObject[], or else it tells me it can't access machine.xml because it is already being used by another process. I have checked, and all Sophos related things are disabled in services as well as on start up.
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