Hi
I have a problem with Sophos on a remote machine. We want to just uninstall and do a clean reinstall of the software. We have disabled tamper protection within Sophos Central but the remote machine never receives or doesn't recognise this command so when I try to uninstall Sophos Endpoint Agent it just tells me to disable tamper protection.
The only options I can find to disable tamper protection on the forums involve the machine being in safe mode, however I cannot to my knowledge boot into safe mode remotely or even if i could do that I cannot remote onto a machine in safe mode so I am a bit stuck on what I need to do.
Now, if i double click on Sophos Endpoint I see the following screen. I wonder if anyone has any advise on how I can get passed this?
Remote machine is Windows 7
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