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SVE - Sophos for Virtual Environments - Doesn't set Windows Update Registry key

Hi, as Microsoft communicated that we do not get any new updates until Sophos has set the "special" registry key:

"Customers will not receive the January 2018 security updates (or any subsequent security updates) and will not be protected from security vulnerabilities unless their antivirus software vendor sets the following registry key"

We have now the following problem that SVE does not set that key, so our virtual Windows installations do not get any new updates now...

Is that an error or maybe a forgotten from Sophos?!

Thank you!

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0 QC over 6 years ago

Hello LaurentMander,

nor sure if MarkToshack is monitoring this Endpoint forum. He might be able to give an answer.

Christian
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0 MarkToshack over 6 years ago in reply to QC

Thanks QC for looping me in.

LaurentMander Please can you Contact Support who will be better suited to help

There is also this KBA (https://community.sophos.com/kb/en-us/128060) which will help you determine whether your Endpoint/Server has the Sophos update that automatically creates the following registry key and value.

Lastly there is a Sophos Community forum for SVE:

https://community.sophos.com/products/server-protection-integration/f/sophos-for-virtual-environments

Thanks Laurent

Mark
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0 MarkToshack over 6 years ago in reply to QC

Thanks QC for looping me in.

LaurentMander Please can you Contact Support who will be better suited to help

There is also this KBA (https://community.sophos.com/kb/en-us/128060) which will help you determine whether your Endpoint/Server has the Sophos update that automatically creates the following registry key and value.

Lastly there is a Sophos Community forum for SVE:

https://community.sophos.com/products/server-protection-integration/f/sophos-for-virtual-environments

Thanks Laurent

Mark
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