Can't uninstall endpoint agent!

Question

Disabled Tamper Protection and trying to uninstall as admin. I even disabled all the Sophos services. When I try to uninstall it says it can't because it's updating, but how can it update if all the services are stopped!? 
 
 Even ran the batch file from here https://community.sophos.com/kb/en-us/122126 and rebooted but it says the same thing! WTH!!!

jak · Answer

I would suggest: Open Task Manager and check that the process SophosUpdate.exe isn't running. It will be running as System and if so kill it. 
 Open Regedit, navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\AutoUpdate\UpdateStatus 
 Delete the following values if they exist: UpdateStartedTime IsUpdating IsInstalling 
 Try an uninstall. 
 Regards, 
 Jak

secronis · Answer

Try to run a total uninstaller. I've had this issue in the past. Total Uninstaller will do the trick. You will be hunting reg keys and files with no end. If that does not work. Try to install sophos again and remove with total uninstaller. If you've ran the batch like you claim and total uninstaller does not pick it up... reinstall and remove from there.