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Upgrading? Need advice? Let us know!

lilhavoc

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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    "If you've got a really slow link you could always post a DVD with the warehouse to the branch office and get SUM to update from that. :smileyhappy:" - I don't think that's very good advice John. Zero day or near, infection are the most common issues that I deal with.

    This is all rock and hard-place stuff. SUM's too much for some server to run in child mode and CID deployment is brutal on slow links (but an explorer file-copy between same servers isn't). I may think about going back to the good-ol-days using sget in a batch script.

    By the way, I've never said that my links to remote sites are unreliable. I very rarely have a failure during CID deployment. Large updates do take time but succeed in what I estimate is over 99% of the time.

    Matt

    :1838
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  • 0

    "If you've got a really slow link you could always post a DVD with the warehouse to the branch office and get SUM to update from that. :smileyhappy:" - I don't think that's very good advice John. Zero day or near, infection are the most common issues that I deal with.

    This is all rock and hard-place stuff. SUM's too much for some server to run in child mode and CID deployment is brutal on slow links (but an explorer file-copy between same servers isn't). I may think about going back to the good-ol-days using sget in a batch script.

    By the way, I've never said that my links to remote sites are unreliable. I very rarely have a failure during CID deployment. Large updates do take time but succeed in what I estimate is over 99% of the time.

    Matt

    :1838
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