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Upgrading? Need advice? Let us know!

lilhavoc

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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    John,

    I'm not sure what the tinkering was, but I'm now seeing periods of 'no action' between each 15 minute cycle whereas I was only seeing 1 or maybe 2 previously. Whatever happened, it's calmed down a bit at the moment and I'm seeing some free CPU time. Checking without an IDE update is lasting around 40-60 seconds and with an IDE and deployment to local CID's around 2-3 minutes. Whatever happend, it's a considerable improvement at the moment.

    I'm going to put a CID on a remote site and look at the CPU usage during the distribution. I'll post up the SUMTrace from an update (once initial deployement has completed) to see if that issue has improved. Can you think of any reason (knowing the code) why CPU load would increase when bandwidth decreases?

    Matt

    :1833
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  • 0

    John,

    I'm not sure what the tinkering was, but I'm now seeing periods of 'no action' between each 15 minute cycle whereas I was only seeing 1 or maybe 2 previously. Whatever happened, it's calmed down a bit at the moment and I'm seeing some free CPU time. Checking without an IDE update is lasting around 40-60 seconds and with an IDE and deployment to local CID's around 2-3 minutes. Whatever happend, it's a considerable improvement at the moment.

    I'm going to put a CID on a remote site and look at the CPU usage during the distribution. I'll post up the SUMTrace from an update (once initial deployement has completed) to see if that issue has improved. Can you think of any reason (knowing the code) why CPU load would increase when bandwidth decreases?

    Matt

    :1833
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