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Upgrading? Need advice? Let us know!

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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  • Hello Matt,

    Please distribute it more evenly

    Oh - you brought up a number of issues on the same day and I'm struggling to keep up with the discussions. You should save something for next week :smileywink:

    I'm talking about a server - yup, I'm aware. All I wanted to say is that although there's potential for improvement (to put it euphemistically) it should be usable as it is.

    Took a look at our main server: Warehouse is 500+MB and the server is 4GB, 4 Xeon 2.33GHz xSeries. SophosUpdateManager uses up to 25% CPU for a period of slightly less than 60 seconds. Whenever there is some update it seems to do a lot of unnecessary work - decoding everything and starting deployment only to discover [...] but no new files were decoded and Deployment [...] has already been done [...]. Takes about 7 minutes minimum. Looks like we get roughly the same numbers. I agree this is - to use another euphemism - suboptimal.

    OTOH - the server can take it even though it's hosting another resource hog.

    Christian

    :1773
Reply
  • Hello Matt,

    Please distribute it more evenly

    Oh - you brought up a number of issues on the same day and I'm struggling to keep up with the discussions. You should save something for next week :smileywink:

    I'm talking about a server - yup, I'm aware. All I wanted to say is that although there's potential for improvement (to put it euphemistically) it should be usable as it is.

    Took a look at our main server: Warehouse is 500+MB and the server is 4GB, 4 Xeon 2.33GHz xSeries. SophosUpdateManager uses up to 25% CPU for a period of slightly less than 60 seconds. Whenever there is some update it seems to do a lot of unnecessary work - decoding everything and starting deployment only to discover [...] but no new files were decoded and Deployment [...] has already been done [...]. Takes about 7 minutes minimum. Looks like we get roughly the same numbers. I agree this is - to use another euphemism - suboptimal.

    OTOH - the server can take it even though it's hosting another resource hog.

    Christian

    :1773
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