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Upgrading? Need advice? Let us know!

lilhavoc

I want to ask you, our esteemed customers, what information Sophos could provide to make upgrading easier. This applies to upgrades from any version, but I'd love to be able to address people's concerns about the upgrade from Enterprise Console version 3 to version 4 especially.

We've got a great couple of upgrade guides, but what else can we do? What would you like to know more about?

Want to tell us how to do our jobs?? :smileyvery-happy: We'd love to hear to your suggestions, so let's talk!!

Thanks,

Lil

:1039


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    Hmmm, upgrade process worked from v.3 to v.4 no real problems at all. Migrate of Lib Manager never worked and still doesn't. I got bland messages about the failure and submitted these to support who drew a blank. Ended up simply recreating the whole updating config from scratch. Updates used to occupy about 250Mb's of space for the entire warehouse. Now looking at about 4.3GB's because of all the CID variations I have need there own download warehouse. Not very pretty now and hideous when an update occurs. Kiss goodbye to the server for 20 minutes during an update :-( it's nearly always full 100% CPU everyday all day 24/7 from SophosUpdateMgr process. Had to knock off several CID's and roll back to Lib Manager to restore some process sanity.

    I'd really like to see the SUM rewritten from the ground up thinking properly about CID distribution. No amount of manuals are going to help until that's done properly. Funny though 'cause v.3 was actually much more sensible at this even if it was cludgy.

    Matt

    :1722
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  • 0

    Hmmm, upgrade process worked from v.3 to v.4 no real problems at all. Migrate of Lib Manager never worked and still doesn't. I got bland messages about the failure and submitted these to support who drew a blank. Ended up simply recreating the whole updating config from scratch. Updates used to occupy about 250Mb's of space for the entire warehouse. Now looking at about 4.3GB's because of all the CID variations I have need there own download warehouse. Not very pretty now and hideous when an update occurs. Kiss goodbye to the server for 20 minutes during an update :-( it's nearly always full 100% CPU everyday all day 24/7 from SophosUpdateMgr process. Had to knock off several CID's and roll back to Lib Manager to restore some process sanity.

    I'd really like to see the SUM rewritten from the ground up thinking properly about CID distribution. No amount of manuals are going to help until that's done properly. Funny though 'cause v.3 was actually much more sensible at this even if it was cludgy.

    Matt

    :1722
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