This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

"Failed to get free credentials" when getting credentials with self-signed certificate

I am trying to install Sophos AV for Linux on my machine from behind a proxy. The proxy performs a man-in-the-middle attack on the connection in order to filter it. I have installed the self-signed CA certificate in my local certificate store so that the system knows to trust it. However, it does not seem that Sophos knows to use the system certificate store, and instead keeps saying "Failed to get free credentials". When I try downloading behind a proxy that doesn't do the man-in-the-middle attack, the installation succeeds.

How do I configure Sophos to use the system certificate store during installation?



This thread was automatically locked due to age.