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macOS Ventura 13.4 Install Failture

Jeffrey S

I tried to install Sophos Endpoint Beta from Sophos Central on my macOS Ventura 13.4 (fresh install) and it continues to fail (see screenshot). I have tried to install it with GateKeeper, System Integrity disabled. Install files had been launched from my desktop. Install was run on an Admin account with no admin password enabled.

Please note, I installed the Sophos Endpoint (offline installer, not beta) from https://www.sophos.com/en-us/support/downloads/endpoint-client and the program had installed successfully. I have a feeling the "cloud" / "Downloader" installer from Sophos Central is failing and I would like to know how can I fix the above error? 



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    Thank you for reaching the community forum.

    I believe one of the reasons why you're getting the installation failure was due to the package you've used. The link you've shared is only for Mac OS 12, and not 13. Your current operating system isn’t supported on this product.



    Also, this product is retiring soon and won’t be supported and the effort on deploying this may go to waste once the product retires so I would suggest using the latest one.. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

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