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Sophos EAP 10.3 and FortiClient 7 issues

hi there,

we use FortiClient 7.0.1 in our company - with Sophos 10.2.2 a VPN connection is possible, with EAP 10.3 no longer - do you need a logfile or is the bug already known that EAP 10.3 causes problems with VPN connections?

thank you!

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0 JamesM-Sophos over 2 years ago

Can you please confirm if this is on an M1 system or Intel based system please. If you have not already, can you please open a support ticket, as 10.3.0 EAP is fully supported. If you have one already, can you please post the number here, and we will ensure it gets looked at.
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0 JamesM-Sophos over 2 years ago

Can you please confirm if this is on an M1 system or Intel based system please. If you have not already, can you please open a support ticket, as 10.3.0 EAP is fully supported. If you have one already, can you please post the number here, and we will ensure it gets looked at.
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0 mickl089 over 2 years ago in reply to JamesM-Sophos

It is intel devices current. Our German service provider will contact us and check the exceptions. Currently, we also suspect problems triggered by macOS 12 Monterey - but thanks! i just wanted to know if the problem is known within the community.
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0 mickl089 over 2 years ago in reply to JamesM-Sophos

okay, same problems like here: https://community.sophos.com/intercept-x-endpoint/f/discussions/130929/macos-slowdowns-with-eap-in-monterey-solved-and-extremely-slow-login-with-both-big-sur-and-monterey

this describes our problems currently!
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