Sophos Endpoint and Apple macOS 11 Big Sur

Our Endpoint Protection does not yet support macOS 11 (Big Sur). Please do not upgrade until we announce that we support it. We plan to have an Early Access Program (EAP) available soon so that you can test it on your own machines.
Apple will release macOS 11 on the 12th November, we plan to create an EAP in Central to test this release soon, but do not support it yet.

Central Device Encryption (CDE) for Mac version 1.5.3 does support macOS 11, this was rolled out recently but bear in mind that if you use both Endpoint and CDE you will still need to wait before upgrading to macOS 11.

On-premise customers will also get a version of endpoint protection that is supported on macOS 11 but will not have access to an EAP or Preview ahead of full support.

ARM-based CPUs are not currently supported. They require macOS 11 and additional testing and requirements. Sophos will support ARM-based CPUs, however, the details of that support will be provided at a later date.


Please check this KBA for up to date information: https://support.sophos.com/support/s/article/KB-000039501?language=en_US



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[edited by: FloSupport at 6:06 PM (GMT -8) on 13 Nov 2020]
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  • Hi, how do we get into the Early Access Program (EAP) for Big Sur support?

  • Hi Brian,

    should work like all other EAPs. But like @DarrenTeagles already mentioned the EAP for Big Sur will be available for testing next week (week commencing 23rd November) with an expected GA release in calendar Q1 2021.

    In general to join EA programs go to your Sophos Central Account:

    1. Click your account name (upper right of the user interface) and select Early Access Programs. On the Early Access Programs page, you'll see a list of the available programs. Some programs are "invite only", e.g. Betas or Alphas. If you want to join an “invitation only” program, you must add the program to the list first. Under Invitation only programs, enter your invitation code.
    2. Click the Join button next to a program.
    3. A description of the program is displayed. Click Continue.
    4. In the End User License Agreement & Privacy Policy dialog, view the agreement and then click Accept. If the program is for endpoint software, an Add devices button is displayed. You must continue to the next step.
    5. Click the Add devices button.
    6. On the Manage devices page, you see a list of the Eligible devices on which you can install the new feature. Use the picker to select the devices where you want to try the new feature. Click Save.
      You can add or remove devices at any time during the program. To do this, go to the Early Access Programs page again and click the Manage button beside the program.

    The software on the selected devices will be updated to include the new features.

    Intrusus
    Sophos Certified Engineer | Sophos Certified Technician

    private lab:
    XG firewall with SFOS 18.0.3 MR-3
    Intercept X Advanced (for Server) with EDR EAP latest
    If a post solves your question use the 'Verify Answer' link

Reply
  • Hi Brian,

    should work like all other EAPs. But like @DarrenTeagles already mentioned the EAP for Big Sur will be available for testing next week (week commencing 23rd November) with an expected GA release in calendar Q1 2021.

    In general to join EA programs go to your Sophos Central Account:

    1. Click your account name (upper right of the user interface) and select Early Access Programs. On the Early Access Programs page, you'll see a list of the available programs. Some programs are "invite only", e.g. Betas or Alphas. If you want to join an “invitation only” program, you must add the program to the list first. Under Invitation only programs, enter your invitation code.
    2. Click the Join button next to a program.
    3. A description of the program is displayed. Click Continue.
    4. In the End User License Agreement & Privacy Policy dialog, view the agreement and then click Accept. If the program is for endpoint software, an Add devices button is displayed. You must continue to the next step.
    5. Click the Add devices button.
    6. On the Manage devices page, you see a list of the Eligible devices on which you can install the new feature. Use the picker to select the devices where you want to try the new feature. Click Save.
      You can add or remove devices at any time during the program. To do this, go to the Early Access Programs page again and click the Manage button beside the program.

    The software on the selected devices will be updated to include the new features.

    Intrusus
    Sophos Certified Engineer | Sophos Certified Technician

    private lab:
    XG firewall with SFOS 18.0.3 MR-3
    Intercept X Advanced (for Server) with EDR EAP latest
    If a post solves your question use the 'Verify Answer' link

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