I'm trying to install the Sophos Endpoint and Intercept X and i've had the below for an hour.
I know there isnt a problem with the install as I have installed on another PC and its installed fine.
However i have checked the log files and this is all i can find.
23/05/2017,10:47:28,Information,------------------ Beginning installation of Sophos Anti-Virus and AutoUpdate ------------------,
23/05/2017,10:47:28,Information,Setup version 3.3.1.809,
23/05/2017,10:47:28,Information,Command line: c:\users\helpdesk\appdata\local\temp\sophos_bootstrap\setup.exe -server dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com -token ***************** -edxtimestamp 20170515T075909Z,
23/05/2017,10:47:28,Information,Process security set successfully,
23/05/2017,10:47:28,Information,Setup program was run from C:\Users\helpdesk\AppData\Local\Temp\sophos_bootstrap,
23/05/2017,10:47:28,Information,Checking system TMP paths.,
23/05/2017,10:47:28,Information,Checking TMP...,
23/05/2017,10:47:28,Information,Temp path for System found: 'C:\WINDOWS\TEMP'.,
23/05/2017,10:47:29,Information,Tamper protection inactive,
23/05/2017,10:47:29,Information,Sophos Endpoint Defense is not installed,
23/05/2017,10:47:29,Information,Checking if Sophos Anti-Virus or Sophos AutoUpdate are installed...,
23/05/2017,10:47:29,Information,Sophos Anti-Virus is already installed on your computer.,
23/05/2017,10:47:29,Information,Starting wizard to collect information from user...,
23/05/2017,10:47:37,Information,Checking for internet connectivity...,
23/05/2017,10:47:37,Success,Successfully connected to the URL http://dci.sophosupd.com/.,
23/05/2017,10:47:37,Information,Checking for internet connectivity...,
23/05/2017,10:47:38,Success,Successfully connected to the URL dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com/.../ep.,
23/05/2017,10:47:59,Information,Starting the install sequence.,
23/05/2017,10:47:59,Information,Checking for local third-party software...,
23/05/2017,10:47:59,Information,Sending data back to Sophos...,
23/05/2017,10:47:59,Success,Successfully connected to the URL d1.sophosupd.com/.../x.xml.,
23/05/2017,10:47:59,Information,Done.,
23/05/2017,10:47:59,Information,Installing MSI...,
23/05/2017,10:47:59,Information,Remove old SAV...,
23/05/2017,10:48:26,Information,Uninstallation of Sophos Anti-Virus returned exitcode: 0,
23/05/2017,10:48:26,Information,SAV uninstalled.,
23/05/2017,10:48:26,Information,Remove MTD,
23/05/2017,10:48:29,Information,Uninstallation of Sophos Malicious Traffic Detection returned exitcode: 0,
23/05/2017,10:48:29,Information,MTD uninstalled.,
23/05/2017,10:48:29,Information,Remove Sophos System Protection,
23/05/2017,10:48:41,Information,Uninstallation of Sophos System Protection returned exitcode: 0,
23/05/2017,10:48:41,Information,Sophos System Protection uninstalled.,
23/05/2017,10:48:41,Information,Copying ESCDP.dat...,
23/05/2017,10:48:41,Information,SAV not present, skipping install.,
23/05/2017,10:48:41,Information,Registering SAV with AutoUpdate...,
23/05/2017,10:48:41,Information,Installing MCS...,
23/05/2017,10:48:41,Information,Started installing C:\Users\helpdesk\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi ...,
23/05/2017,10:48:42,Information,Registering MCS with AutoUpdate...,
23/05/2017,10:48:42,Information,Successfully enabled Endpoint Defense for MCS.,
23/05/2017,10:48:42,Information,Installing sau_xg,
23/05/2017,10:48:43,Information,Started installing autoupdate ...,
23/05/2017,10:48:50,Information,Sucessfully enabled Endpoint Defense for SAU.,
23/05/2017,10:48:50,Information,Register with MCS...,
23/05/2017,10:48:51,Information,The SAU configuration could not be retrieved, pre-check for configuration not done.,
23/05/2017,10:49:02,Information,Triggering update...,
23/05/2017,10:49:02,Information,Update in progress detected, waiting,
Can someone please advise.
Thanks
Darren
This thread was automatically locked due to age.
