I have been following this article How to install Sophos Central Endpoint on a gold image avoiding duplicate identities to prepare an image to be SysPrepped and then loaded onto other machines. I have been following instructions exactly and am able to capture the image. However on loading the image on a new computer the Sophos Health service is stopped, and I am unable to restart it. This causes Sophos to report "Status Unknown, The health can't be reported at the moment. No action is needed."
Interestingly, the computer I created the image on seems to be working fine after a reboot and gong through the oobe process. Just on other computers that I deploy a fresh image on are there any issues. I was able to successfully create an image before with Sophos, but I was updating for the Creators Update (1703) and created it from scratch so I had to re-install.
Please let me know if there is any more information I can provide. I have spent way to much time on this.
This thread was automatically locked due to age.