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Is it possible to get the old Central Console back? Not impressed with the new one...

K_M

So I see they launched a new Central Console.  I am wondering if it is possible to get the old one back.  I used to be able to see all the computers with both Endpoint and Web Gateway information on one page.  Now it is in two completely different locations making it really hard to tell if a computer status is healthy.  Not impressed Sophos and a little warning would have been nice.



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  • 0 in reply to ChrisDoig

    Hello Chris,

    I agree with most of what you say.
    Don't know which group is responsible for Intercept X - I'd have expected "Labs" or its unit that does the "signature-based" AV. This doesn't seem to be the case from what you say (or there have been recent changes - I've always got a response).

    getting [Sophos] to change
    might be a double-edged sword. Someone higher up might get the idea to streamline and reorganize the whole company [;)]. From many years of experience with them I'd say that Sophos is quite immune. WannyCry is PR, Gartner Quadrants too, price, compliance, auditors - all this is stuff a customer's management more or less understands. An administrator's gripes with a GUI - come on! The (sometimes sad) fact is that inter- and intra-company relations follow similar rules. Personally I'd like to see that my suppliers spend less money on PR and bells and whistles. But a long as investing in the "public profile" yields more return than trying to make all customers happy things won't change [:P]

    As said, otherwise agreed with all your points.

    Christian

  • 0 in reply to K_M

    Hello Keith,

    I want others to know
    and this is a good thing. IMO just more or less quietly (or with a general this thing sucks) turning to another vendors will get us nowhere.

    this level of difficulty with the product
    this might be because in some respects Sophos is different     (said in a     non-judgemental way), seriously. This doesn't excuse the difficulty with getting support - looks like indeed it got worse, at least in certain areas

    Yes, Submit is the heading in the Help, Give is what to select. May bad [:)]

    Christian

  • 0 in reply to QC

    Thanks all for the responses, just not getting a warm, fuzzy feeling.

     

    We looked forward to migrating to the cloud, one less server we had to deal with, but our district may have to consider returning to on premise management console.

    Originally management of policy was a very simple task on Sophos Central but now it has become very convoluted.

     

    Thanks Again

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