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Unable to install Endpoint - The required configuration file sophoscloudconfig.plist is missing from the sophos installer components folder. The installer cannot continue. KBA 124948.

Hi,

I'm getting the below error when trying to install Endpoint onto some of our Mac's. 

I think the KBA is out of date as it refers to 9.5 and our installer is 9.6.2.

We are on a mixture of OS 10.11 and 10.12 and have installed okay on both OS's.

Anyone have the same problem?

 

The required configuration file sophoscloudconfig.plist is missing from the sophos installer components folder. The installer cannot continue. KBA 124948.



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