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Sophos Central Phish Threat never sends out the email to my users

I signed my company up for the trial of Sophos Central Phish Threat.  I went through all the steps of creating users and a campaign, activating the campaign with users.  The campaign says that the emails are pending.

 

When I was setting up the campaign, I had Sophos send me a test email from the IP and domain that would be sending out the emails to make sure that the IP and domain would pass our firewall and local AV client, which it did pass.

 

Does anyone have enough experience with this product to know what I may have done wrong?

 

JD



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