Hello, Customers may be experiencing the following issues with Sophos Central Admin: New endpoint installations may fail to register, Local installer GUI reports “Failed to Register with the Sophos Server” Sophos Endpoint Bootstrap Log reports: “ERROR,There was an unexpected problem with the installation of Sophos Endpoint Security and Control. Details: The MCS endpoint was rejected by the server during registration, the token is invalid.” or “Found errors during installation: 142” 403 errors within Central Dashboard This impacts customers in North America. Updates will be provided in this thread. Regards, Bob

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Issue: New endpoint installations are failing to register

Bianson over 8 years ago

Hello,

Customers may be experiencing the following issues with Sophos Central Admin:

New endpoint installations may fail to register,
- Local installer GUI reports “Failed to Register with the Sophos Server”
- Sophos Endpoint Bootstrap Log reports: “ERROR,There was an unexpected problem with the installation of Sophos Endpoint Security and Control. Details: The MCS endpoint was rejected by the server during registration, the token is invalid.” or “Found errors during installation: 142”

This impacts customers in North America. Updates will be provided in this thread.

Regards,

Bob

[locked by: RobertIanson at 11:43 AM (GMT 1) on 30 Sep 2016]

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