Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 3 replies
  • Subscribers 14 subscribers
  • Views 16088 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Issue with Intercept - User Interface has stopped working

YannickEscudero

Dear All,

I've noticed on my testmachine/laptop with Win10 and 0.7 Intercept installed, that even after a fresh re-installation of the agent there's still this issue with the UI.

Each time I open the agent from the try it shows "Sophos Endpoint user interface has stopped working".

Error picture: https://www.dropbox.com/s/hh41yxuertulo9a/Error_v0.7_interceptx.png?dl=0

SDU Log: https://www.dropbox.com/s/ouge2e8p7gwg5tx/E6400LAPTOP_20160914_124138_sdulog.zip?dl=0

Hey Jon G., if you're taking care of it, feel free to ping me with Skype internally.

Kind regards,

Yannick E.



This thread was automatically locked due to age.
Parents
  • 0

    Hi Yannick

    There has been a lot of updates to the UI since 0.7, including ones for situations where the user interface stops working.   We haven't seen any of those with the release candidate version so I'm comfortable that your issue has been fixed as well.

    JG

  • 0 in reply to Rincewind

    Hi Jon,

    Thank you for the answer.

    Just for my understanding, the current Agent of my Early Access Program is still 0.7 and this is not the final version nor the latest release candidate, right?
    But we're not releasing the final version (or latest RC) for the wider EAP audience before launch (22nd).

    So the final one will be tested internally only? When can we as Early Access user expect the upgrade from the 0.7 to the final version? On the 22nd?

    Thank you.

    Kind regards,
    Yannick

Reply
  • 0 in reply to Rincewind

    Hi Jon,

    Thank you for the answer.

    Just for my understanding, the current Agent of my Early Access Program is still 0.7 and this is not the final version nor the latest release candidate, right?
    But we're not releasing the final version (or latest RC) for the wider EAP audience before launch (22nd).

    So the final one will be tested internally only? When can we as Early Access user expect the upgrade from the 0.7 to the final version? On the 22nd?

    Thank you.

    Kind regards,
    Yannick

Children
No Data
Unfiltered HTML