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PrintIsolationHost flagged as ransomware

MattLithcfield

I had several PC's this week give this error:  CryptoGuard detected ransomware in C:\Windows\System32\PrintIsolationHost.exe  But, I don't think it is correct.



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  • We will need the following sent to us:-

    • File output from  Sophos Diagnostic Utility  ( you find this from the program files menu )
    • Zip'd collection  of log files from C:\ProgramData\Sophos\Clean\Logs and C:\ProgramData\HitmanPro.Alert\Logs

    You can use https://www.wetransfer.com/  for free to send us the file.   Suggest you zip them all together and use a password.  Please send the details to me via the forum messaging. 

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  • We will need the following sent to us:-

    • File output from  Sophos Diagnostic Utility  ( you find this from the program files menu )
    • Zip'd collection  of log files from C:\ProgramData\Sophos\Clean\Logs and C:\ProgramData\HitmanPro.Alert\Logs

    You can use https://www.wetransfer.com/  for free to send us the file.   Suggest you zip them all together and use a password.  Please send the details to me via the forum messaging. 

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