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Administrator permissions & email alerts

We're transitioning from Enterprise Console to Sophos Central & Cloud clients - we have some IT staff with global responsibilities and others only responsible for a small number of offices within the company. 

Is there a way to add email alert recipients without adding those recipients as administrators?  meaning they would receive the email alerts but not be able to log into our management console.  can the email alerts be restricted to specific computers for each recipient or administrator?

is there a way to restrict an administrator's access within the Sophos Central management console?   Can we group a set of computers and provide a specific administrator with only access to info related to those computers?   Can read-only access be granted to some admins? 



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  • Hi,

    There isn't Role Based Administrator (RBA) in Sophos Central at this time however it is on the roadmap.  I'm not sure of timescales, maybe someone can chime in.

    Are you able to add the email of say an Exchange group that the users are a member of?  This way you could create a group with an 'external' email address and add that as a Sophos Central admin.

    Regards,

    Jak

  • The distribution group idea would let us add other global email recipients.  One drawback I see is a group member could possibly use the forgot password link to acquire new password and gain access to the admin console which is unwanted.  RBA in Sophos Central would be fantastic.  Options for email alert recipients per policy or per machine rather than per Central account would be desirable and would bring it in line with alerting flexibility we had in Enterprise Console.

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  • The distribution group idea would let us add other global email recipients.  One drawback I see is a group member could possibly use the forgot password link to acquire new password and gain access to the admin console which is unwanted.  RBA in Sophos Central would be fantastic.  Options for email alert recipients per policy or per machine rather than per Central account would be desirable and would bring it in line with alerting flexibility we had in Enterprise Console.

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