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Configuring updates

Xi

Hello all. This might be a simple question, it might not be. In my environment we use the Sophos Cloud for management. I also have Websense. Here's my issue/question:

Is there a way to limit the amount of times a computer can check for updates? According to the Websense log, one machine has checked d2.sophosupd.com 1,339 times over the span of 6 days. That is ridiculous. That is 223 checks per day.

Thank you.

:48458


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    Hello Xi,

    basically the log shows the time when checks for updates are done (thus you can verify the interval) and also when an actual update has been performed. The log is bottom up, above a Downloading phase completed line you'll usually see three lines with Installation of .... skipped, this indicates that no new files have been downloaded. Every now and then it will say Installing Product SAVXP - these are detection (IDE) updates. An Installing line for one of the other products normally indicates a major update (where many files a downloaded).

    From the updating log you won't easily be able to see though whether Installing Product SAVXP means just a detection or a product update. For this you'd have to check the Sophos install logs in the system TEMP directory (%windir%\temp\), which are a few kB for an IDE update and significantly larger otherwise. 

    In all likelihood your findings will explain the number of connections reported. 

    HTH

    Christian   

    :48538
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  • 0

    Hello Xi,

    basically the log shows the time when checks for updates are done (thus you can verify the interval) and also when an actual update has been performed. The log is bottom up, above a Downloading phase completed line you'll usually see three lines with Installation of .... skipped, this indicates that no new files have been downloaded. Every now and then it will say Installing Product SAVXP - these are detection (IDE) updates. An Installing line for one of the other products normally indicates a major update (where many files a downloaded).

    From the updating log you won't easily be able to see though whether Installing Product SAVXP means just a detection or a product update. For this you'd have to check the Sophos install logs in the system TEMP directory (%windir%\temp\), which are a few kB for an IDE update and significantly larger otherwise. 

    In all likelihood your findings will explain the number of connections reported. 

    HTH

    Christian   

    :48538
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