Central search option last user option not working

Hi,

After the Sophos Central update, searching by username is not working. Kindly address this issue.

path details:

https://central.sophos.com/manage/overview/devices-list

its showing search by device name operating system and ip address but last username if i try to search its showing no devices found.

before this function working its useful.

Parents
  • Thank you for reaching out to the community forum.

    may we know if you were under "People" when you tried to search for a username? If you're under the "Computer" option, then you won't be able to find the user name you're looking for as it’ll only show you the list of devices with their IP addresses. etc. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Thank you for reaching out to the community forum.

    may we know if you were under "People" when you tried to search for a username? If you're under the "Computer" option, then you won't be able to find the user name you're looking for as it’ll only show you the list of devices with their IP addresses. etc. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Children