This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Turn On Data Protection for all organization

Trying to turn on Data Protection but in the Sophos help section keeps showing outdate instructions and Google is not helping either. Check all Global settings for tenant and EndPoint and can't find the buttom to enable, please help

This thread was automatically locked due to age.

Parents

0 Sophos User930 3 months ago

Can you share what Endpoint Self Help has to say.

From the screen you showed: "About" -> "Open Endpoint Self Help Tool" - Device Encryption page in the tool. Thanks.
Cancel
Vote Up 0 Vote Down

Cancel
0 Alex Ulloa 3 months ago in reply to Sophos User930
Cancel
Vote Up 0 Vote Down

Cancel
+1 Sophos User930 3 months ago in reply to Alex Ulloa

Are the computers just using the base policy or do they have a custom policy defined?

I would go to the device in Sophos Central, and look at the "Policies" tab for it.

Which "Encryption: Device Encryption" policy is linked? If you click on it and go to the Settings:

E.g.

Does that suggest it is enabled?
Cancel
Vote Up 0 Vote Down

Cancel

Reply

+1 Sophos User930 3 months ago in reply to Alex Ulloa

Are the computers just using the base policy or do they have a custom policy defined?

I would go to the device in Sophos Central, and look at the "Policies" tab for it.

Which "Encryption: Device Encryption" policy is linked? If you click on it and go to the Settings:

E.g.

Does that suggest it is enabled?
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 Alex Ulloa 3 months ago in reply to Sophos User930

Thanks that resolved the issue. I really appreciate your help
Cancel
Vote Up 0 Vote Down

Cancel