Sophos update failing

Hi Team,

The Sophos update failing on one of our MacBooks.

I checked logs in Sophos Central and found that there is no permission in the below location:

/Library/Caches/com.sophos.sau/CID/Sophos Installer.bundle

I just added 777 to "/Library/Caches/com.sophos.sau/CID/" to test and still the issue persists. So, I reverted the permission.

OS: macOS Sonoma 14

Could you please help me to fix this?

Thanks



Updated the tags
[edited by: Gladys at 9:42 AM (GMT -8) on 6 Dec 2023]
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