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Discussions Unable to Start Scan - Intercept X with EDR & XDR

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Unable to Start Scan - Intercept X with EDR & XDR

Joseph H over 1 year ago

Hello,

I am unable to manually start a scan on the endpoint. Windows 11 I click scan nothing happens.

Any advice?

Thank you,

Joseph

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Sophos User930 over 1 year ago +1

"C:\ProgramData\Sophos\Sophos UI\Logs\SophosUI.Net.log" and "C:\ProgramData\Sophos\Endpoint Defense\Logs\SophosScanCoordinator.log" would be worth checking. Thanks

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0 Sophos User930 over 1 year ago

"C:\ProgramData\Sophos\Sophos UI\Logs\SophosUI.Net.log"
and
"C:\ProgramData\Sophos\Endpoint Defense\Logs\SophosScanCoordinator.log"

would be worth checking. Thanks
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0 Sophos User930 over 1 year ago

"C:\ProgramData\Sophos\Sophos UI\Logs\SophosUI.Net.log"
and
"C:\ProgramData\Sophos\Endpoint Defense\Logs\SophosScanCoordinator.log"

would be worth checking. Thanks
Cancel
Vote Up +1 Vote Down

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