If I have 2 users with different endpoint web filtering policies, who both log into the same pc. How quickly does the sophos policy change when the second user logs in? And is there any way to improve the speed of change
Hi Richard,
Thanks for reaching out to the Sophos Community Forum.
I was able to locate some additional information on this in the following article. Let me know if this helps.
- Understand and troubleshoot policy compliance of managed devices
Although the policy is authored in Sophos Central, it is up to the client to check in to Sophos Central to look for updates to the policy at regular intervals.....Typically, this is less than 15 minutes but can be longer if the policy is user-based and activated by a new user signing into a system.
Regarding the Web Control Policy specifically, I'd suggest trying an Incognito browser if User 1's policy appears to still be applied. In some cases, I have found that the browser will cache the "Block" page and continue showing it even after receiving the new policy.
Hi Richard,
Thanks for reaching out to the Sophos Community Forum.
I was able to locate some additional information on this in the following article. Let me know if this helps.
- Understand and troubleshoot policy compliance of managed devices
Although the policy is authored in Sophos Central, it is up to the client to check in to Sophos Central to look for updates to the policy at regular intervals.....Typically, this is less than 15 minutes but can be longer if the policy is user-based and activated by a new user signing into a system.
Regarding the Web Control Policy specifically, I'd suggest trying an Incognito browser if User 1's policy appears to still be applied. In some cases, I have found that the browser will cache the "Block" page and continue showing it even after receiving the new policy.
