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vm bloccata

08 mar 2023 07:44

Impossibile eseguire l’installazione di SED64,SSE64,SFS64,SHS,AMSI64,ESH64,NTP64,SAUXG: 80041f00,80041f00,80041f00,80041f00,80041f00,80041f00,80041f00,80041f00.

b66b41e6-3ca2-04f2-1a97-d73a35e16dfd_2023-03-09-11-08-00.zip

Dopo questo messaggio di errore la vm risulta essere inaccessibile.

E' gia' stato reinstallato piu' volte il sophosAV.

Avete procedure da eseguire?

This thread was automatically locked due to age.

0 Qoosh over 1 year ago

Hi Assistenza,

Thanks for reaching out to the Sophos Community Forum.

In this case, I'd suggest running Sophos Zap on the system to ensure any remnants of previously attempted installations are removed.
- Sophos Zap

If the issues continue to persist, try sharing the logfile "CloudInstall.log" located in: C:\ProgramData\Sophos\CloudInstaller\Logs\

Kushal Lakhan

Team Lead, Global Community Support
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