vm bloccata

08 mar 2023 07:44

Impossibile eseguire l’installazione di SED64,SSE64,SFS64,SHS,AMSI64,ESH64,NTP64,SAUXG: 80041f00,80041f00,80041f00,80041f00,80041f00,80041f00,80041f00,80041f00.

b66b41e6-3ca2-04f2-1a97-d73a35e16dfd_2023-03-09-11-08-00.zip

Dopo questo messaggio di errore la vm risulta essere inaccessibile.

E' gia' stato reinstallato piu' volte il sophosAV.

Avete procedure da eseguire?

Added TAGs
[edited by: Gladys at 3:48 AM (GMT -7) on 5 Apr 2023]

0 Qoosh 2 months ago

Hi Assistenza,

Thanks for reaching out to the Sophos Community Forum.

In this case, I'd suggest running Sophos Zap on the system to ensure any remnants of previously attempted installations are removed.
- Sophos Zap

If the issues continue to persist, try sharing the logfile "CloudInstall.log" located in: C:\ProgramData\Sophos\CloudInstaller\Logs\

Kushal Lakhan

Team Lead, Global Community Support
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