This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Installation Failure

Hi All! I am needing some help getting the Sophos CloudInstaller to work on a few machines. Typically we use this installer on site and do no have any issues, however we now have a user in Mexico attempting the same setup and the installer fails. I wasn't able to find anything that helped with the error codes I see in the log, maybe I am not reading them correctly. Any help would be appreciated! 

Log:
2023-01-09T16:31:37.5404960Z INFO : Stage 1 command-line options:
2023-01-09T16:31:37.5420210Z INFO : ---
2023-01-09T16:31:37.5420210Z INFO : Quiet mode on: 0
2023-01-09T16:31:37.5420210Z INFO : Automatic Proxy detection disabled: 0
2023-01-09T16:31:37.5423425Z INFO : No feedback mode on: 0
2023-01-09T16:31:37.5423425Z INFO : Dump feedback enabled: 0
2023-01-09T16:31:37.5423425Z INFO : Bypass competitor removal: 0
2023-01-09T16:31:37.5423425Z INFO : Using CRT catalog file path: --
2023-01-09T16:31:37.5423425Z INFO : Only register endpoint with Central: 0
2023-01-09T16:31:37.5428440Z INFO : Log messages between endpoint and Central: 0
2023-01-09T16:31:37.5428440Z INFO : Log command-line passed to executables: 0
2023-01-09T16:31:37.5428440Z INFO : Using custom server that hosts the installer stage2 filename : --
2023-01-09T16:31:37.5428440Z INFO : Using cloud group: --
2023-01-09T16:31:37.5428440Z INFO : Overriding computer name: --
2023-01-09T16:31:37.5438503Z INFO : Overriding computer description: --
2023-01-09T16:31:37.5438503Z INFO : Overriding domain name: --
2023-01-09T16:31:37.5438503Z INFO : Language will be set to: --
2023-01-09T16:31:37.5438503Z INFO : Using message relays: --
2023-01-09T16:31:37.5438503Z INFO : Proxy address: --
2023-01-09T16:31:37.5438503Z INFO : Proxy user name: --
2023-01-09T16:31:37.5438503Z INFO : Using custom customer token: --
2023-01-09T16:31:37.5438503Z INFO : Using specified products: --
2023-01-09T16:31:37.5448502Z INFO : Using certificates from the MCS app data folder.: 0
2023-01-09T16:31:37.5448502Z INFO : Using custom customer ID.: --
2023-01-09T16:31:37.5448502Z INFO : Using specified user ID.: --
2023-01-09T16:31:37.5448502Z INFO : Using local install source.: --
2023-01-09T16:31:37.5448502Z INFO : Using experimental SRV.: --
2023-01-09T16:31:37.5448502Z INFO : Invoked as part of SEC migration.: 0
2023-01-09T16:31:37.5448502Z INFO : ---
2023-01-09T16:31:37.5488531Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/04f31bfe-86c6-48f2-aa5c-c0c3ffc58d8a
2023-01-09T16:31:37.5548501Z WARNING : WinHttpGetProxyForUrl returned: 12180
2023-01-09T16:31:37.5548501Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2023-01-09T16:31:37.5558493Z INFO : Set security protocol: 00000800
2023-01-09T16:31:37.5558493Z INFO : Opening connection to api-cloudstation-us-east-2.prod.hydra.sophos.com
2023-01-09T16:31:37.5568548Z INFO : Request content size: 30
2023-01-09T16:31:38.1419439Z INFO : Sending request
2023-01-09T16:31:38.1428596Z INFO : Request sent
2023-01-09T16:31:38.2396857Z INFO : Sending request
2023-01-09T16:31:38.2396857Z INFO : Request sent
2023-01-09T16:31:38.2406814Z INFO : Response status code: 200
2023-01-09T16:31:38.2406814Z INFO : Response data size: 304
2023-01-09T16:31:38.2406814Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2023-01-09T16:31:38.2417233Z INFO : Parsing message received for Stage 2 filename: '{"downloads_server":"downloads.sophos.com","telemetry_server":"t1.sophosupd.com","diagnostics_server":"installer1.sophosupd.com","mcs_server":"mcs2-cloudstation-us-east-2.prod.hydra.sophos.com","stage2_filename":"stage2-1.16.438.0-792fe845155f2f33a42fe4cf2c662b60f3f38a87b0dbdf6583560b93b72b28bc.tar.gz"}'
2023-01-09T16:31:38.2417233Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/stage2-1.16.438.0-792fe845155f2f33a42fe4cf2c662b60f3f38a87b0dbdf6583560b93b72b28bc.tar.gz
2023-01-09T16:31:38.2426813Z WARNING : WinHttpGetProxyForUrl returned: 12180
2023-01-09T16:31:38.2436905Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2023-01-09T16:31:38.2436905Z INFO : Set security protocol: 00000800
2023-01-09T16:31:38.2436905Z INFO : Opening connection to downloads.sophos.com
2023-01-09T16:31:38.2446840Z INFO : Request content size: 0
2023-01-09T16:31:43.7203823Z INFO : Sending request
2023-01-09T16:31:43.7213720Z INFO : Request sent
2023-01-09T16:31:45.0877851Z INFO : Response status code: 200
2023-01-09T16:31:45.0887862Z INFO : Response data size: 3315908
2023-01-09T16:31:45.0887862Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2023-01-09T16:31:45.0917864Z INFO : Extracting files:
2023-01-09T16:31:45.0917864Z INFO : integrity.dat
2023-01-09T16:31:45.1000667Z INFO : manifest.dat
2023-01-09T16:31:45.1040680Z INFO : scf.dat
2023-01-09T16:31:45.1090672Z INFO : SDDS3.dll
2023-01-09T16:31:45.1630665Z INFO : sof.dat
2023-01-09T16:31:45.1701523Z INFO : SophosSetup_Stage2.exe
2023-01-09T16:31:45.3060946Z INFO : su-setup32.exe
2023-01-09T16:31:45.3790954Z INFO : su-setup64.exe
2023-01-09T16:31:45.4180947Z INFO : SUL.dll
2023-01-09T16:31:45.5071454Z INFO : Management Certs/sophosca1.crl
2023-01-09T16:31:45.5120947Z INFO : Management Certs/sophosca1.crt
2023-01-09T16:31:45.5161834Z INFO : Management Certs/sophosca2.crl
2023-01-09T16:31:45.5202543Z INFO : Management Certs/sophosca2.crt
2023-01-09T16:31:45.5242645Z INFO : Management Certs/sophosca3.crl
2023-01-09T16:31:45.5291830Z INFO : Management Certs/sophosca3.crt
2023-01-09T16:31:45.5331830Z INFO : Management Certs/sophosca4.crl
2023-01-09T16:31:45.5362136Z INFO : Management Certs/sophosca4.crt
2023-01-09T16:31:45.5413007Z INFO : ManifestCerts/rootca.crl
2023-01-09T16:31:45.5453007Z INFO : ManifestCerts/rootca.crt
2023-01-09T16:31:45.5493833Z INFO : ManifestCerts/rootca384.crl
2023-01-09T16:31:45.5533704Z INFO : ManifestCerts/rootca384.crt
2023-01-09T16:31:45.5603009Z INFO : Checking manifest:C:\\Program Files (x86)\\Sophos\\CloudInstaller\\extract_cache\\manifest.dat
2023-01-09T16:31:45.5990280Z INFO : Running setup.
2023-01-09T16:31:45.7371129Z INFO : Stage 2 command-line options:
2023-01-09T16:31:45.7376128Z INFO : ---
2023-01-09T16:31:45.7376128Z INFO : Parent PID: 10256
2023-01-09T16:31:45.7376128Z INFO : Server: mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2023-01-09T16:31:45.7376128Z INFO : Message relays: --
2023-01-09T16:31:45.7376128Z INFO : Suppressing feedback: 0
2023-01-09T16:31:45.7376128Z INFO : Dump feedback to disk: 0
2023-01-09T16:31:45.7376128Z INFO : Setting non-persistent image: 0
2023-01-09T16:31:45.7376128Z INFO : Setting gold image: 0
2023-01-09T16:31:45.7376128Z INFO : MCS registration timeout for golden image: --
2023-01-09T16:31:45.7389363Z INFO : Register only: 0
2023-01-09T16:31:45.7389363Z INFO : Trail logging: 0
2023-01-09T16:31:45.7389363Z INFO : Command-line logging: 0
2023-01-09T16:31:45.7389363Z INFO : Bypassing competitor removal: 0
2023-01-09T16:31:45.7389363Z INFO : CRT catalog: --
2023-01-09T16:31:45.7389363Z INFO : Language: --
2023-01-09T16:31:45.7389363Z INFO : Log files: C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20230109_163137.log
2023-01-09T16:31:45.7389363Z INFO : Group: --
2023-01-09T16:31:45.7389363Z INFO : Quiet: 0
2023-01-09T16:31:45.7399431Z INFO : Virtual appliance: 0
2023-01-09T16:31:45.7399431Z INFO : Proxy address: --
2023-01-09T16:31:45.7399431Z INFO : Proxy user: --
2023-01-09T16:31:45.7399431Z INFO : Overriding computer name: --
2023-01-09T16:31:45.7399431Z INFO : Overriding computer description: --
2023-01-09T16:31:45.7399431Z INFO : Overriding domain: --
2023-01-09T16:31:45.7399431Z INFO : Disable proxy detection: 0
2023-01-09T16:31:45.7399431Z INFO : Customer Token Specified: 04f31bfe-86c6-48f2-aa5c-c0c3ffc58d8a
2023-01-09T16:31:45.7399431Z INFO : Products: all
2023-01-09T16:31:45.7409352Z INFO : Pipe write handle: 2088
2023-01-09T16:31:45.7409352Z INFO : MCS Certificates Folder: 0
2023-01-09T16:31:45.7409352Z INFO : MCS Customer Id: 9955721e-36a0-745e-2ab0-bb0678657140
2023-01-09T16:31:45.7409352Z INFO : User Id: --
2023-01-09T16:31:45.7409352Z INFO : Local install source: --
2023-01-09T16:31:45.7409352Z INFO : Partner Id: --
2023-01-09T16:31:45.7409352Z INFO : Customer Estate Id: --
2023-01-09T16:31:45.7409352Z INFO : Invoked as part of SEC migration: 0
2023-01-09T16:31:45.7409352Z INFO : ---
2023-01-09T16:31:45.7439354Z INFO : User name: AFF
2023-01-09T16:31:45.7439354Z INFO : GetUserNameEx/NameDnsDomain: The user name is not available in the specified format. Assuming non-Domain computer.
2023-01-09T16:31:45.7471362Z INFO : User profile loaded
2023-01-09T16:31:45.7471362Z INFO : Model::server value changed to: mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2023-01-09T16:31:45.7471362Z INFO : Model::messageRelays value changed to be size: 0
2023-01-09T16:31:45.7471362Z INFO : Model::group value changed to:
2023-01-09T16:31:45.7471362Z INFO : Model::parentPid value changed to: 10256
2023-01-09T16:31:45.7471362Z INFO : Model::products changed to: all
2023-01-09T16:31:45.7481358Z INFO : Model::customer token value changed to: 04f31bfe-86c6-48f2-aa5c-c0c3ffc58d8a
2023-01-09T16:31:45.7481358Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crt
2023-01-09T16:31:45.7481358Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crl
2023-01-09T16:31:45.7481358Z INFO : Model:: MCS customer id value changed to: 9955721e-36a0-745e-2ab0-bb0678657140
2023-01-09T16:31:45.7481358Z INFO : Sophos Endpoint Defense is not installed
2023-01-09T16:31:45.7481358Z INFO : Not tamper-protected by SED
2023-01-09T16:31:45.7511362Z INFO : detectedMsiInstalledMcs.installed: 0
2023-01-09T16:31:45.7511362Z INFO : Not migrating from SEC endpoint.
2023-01-09T16:31:45.7531361Z INFO : Beginning command definition.
2023-01-09T16:31:45.7531361Z INFO : Adding command to remove Sophos 'Image File Execution Options' keys.
2023-01-09T16:31:45.7531361Z INFO : Adding command to wait for SAU update to complete.
2023-01-09T16:31:45.7541358Z INFO : Adding competitor detection command.
2023-01-09T16:31:45.7541358Z INFO : Adding command to register with Sophos cloud.
2023-01-09T16:31:45.7541358Z INFO : Adding command to download product suite.
2023-01-09T16:31:45.7541358Z INFO : Adding command to uninstall existing products.
2023-01-09T16:31:45.7541358Z INFO : Trying to get uninstall path for: '{FA203C29-393F-4247-A69D-6C93E6D685EB}'
2023-01-09T16:31:45.7541358Z INFO : Key 'SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{FA203C29-393F-4247-A69D-6C93E6D685EB}' does not exist.
2023-01-09T16:31:45.7541358Z INFO : Trying to get uninstall path for: '{FA203C29-393F-4247-A69D-6C93E6D685EB}'
2023-01-09T16:31:45.7541358Z INFO : Key 'SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{FA203C29-393F-4247-A69D-6C93E6D685EB}' does not exist in redirection hive.
2023-01-09T16:31:45.7541358Z INFO : Adding command to uninstall Sophos AutoUpdate MSI
2023-01-09T16:31:45.7551356Z INFO : Adding command to remove existing installation of Sophos AutoUpdate
2023-01-09T16:31:45.7551356Z INFO : Adding command to allow tamper protected reinstalls.
2023-01-09T16:31:45.7551356Z INFO : Adding commands to uninstall remaining existing products.
2023-01-09T16:31:45.7551356Z INFO : Adding command to remove existing installation of Sophos System Protection
2023-01-09T16:31:45.7551356Z INFO : Adding command to remove existing installation of Sophos Heartbeat
2023-01-09T16:31:45.7551356Z INFO : Adding command to remove existing installation of Sophos Network Access Control
2023-01-09T16:31:45.7551356Z INFO : Adding command to remove existing installation of Sophos Client Firewall
2023-01-09T16:31:45.7551356Z INFO : Adding command to remove existing installation of Sophos Patch
2023-01-09T16:31:45.7551356Z INFO : Adding command to remove existing installation of Sophos Clean
2023-01-09T16:31:45.7551356Z INFO : Adding command to uninstall orphaned products.
2023-01-09T16:31:45.7551356Z INFO : Adding command to prepare for installation.
2023-01-09T16:31:45.7561354Z INFO : Adding command to install Sophos agent.
2023-01-09T16:31:45.7561354Z INFO : Command definition complete.
2023-01-09T16:31:45.7561354Z INFO : Stage 1 version:1.8.524.0
2023-01-09T16:31:45.7561354Z INFO : Stage 2 version:1.16.438.0
2023-01-09T16:31:45.7561354Z INFO : OS version: 10.0.19045.
2023-01-09T16:31:45.7561354Z INFO : Service pack: 0.0.
2023-01-09T16:31:45.7561354Z INFO : System Language: 1033.
2023-01-09T16:31:45.7571359Z INFO : User Language: 1033.
2023-01-09T16:31:45.7571359Z INFO : 64 bit: yes.
2023-01-09T16:31:45.7571359Z INFO : FindMainWindow: pid=10256
2023-01-09T16:31:45.7571359Z INFO : Window is main control window of process
2023-01-09T16:31:45.7571359Z INFO : ::EnumWindows stopped early; window found
2023-01-09T16:31:45.7571359Z INFO : _bestHandle=0008050C
2023-01-09T16:31:45.9379687Z INFO : Running System Property Check: VerifyTrust ...
2023-01-09T16:31:45.9815471Z INFO : System Property Check: VerifyTrust - PASSED
2023-01-09T16:31:46.0472385Z INFO : Running System Property Check: HostnameLength ...
2023-01-09T16:31:46.0491372Z INFO : Initialized Winsock subsystem
2023-01-09T16:31:46.0571388Z INFO : Valid hostname length
2023-01-09T16:31:46.0612231Z INFO : System Property Check: HostnameLength - PASSED
2023-01-09T16:31:46.1256682Z INFO : Running System Property Check: GroupNameLength ...
2023-01-09T16:31:46.1261619Z INFO : System Property Check: GroupNameLength - PASSED
2023-01-09T16:31:46.1883395Z INFO : Running System Property Check: IsAdministrator ...
2023-01-09T16:31:46.1892425Z INFO : System Property Check: IsAdministrator - PASSED
2023-01-09T16:31:46.2507559Z INFO : Running System Property Check: JunctionPointsCheck ...
2023-01-09T16:31:46.2577323Z INFO : Scanned 63 Sophos paths for junction points
2023-01-09T16:31:46.2586434Z INFO : System Property Check: JunctionPointsCheck - PASSED
2023-01-09T16:31:46.3140936Z INFO : Running System Property Check: PendingReboots ...
2023-01-09T16:31:46.3140936Z INFO : Found pending file rename operations in the registry
2023-01-09T16:31:46.3150932Z WARNING : System Property Check: PendingReboots recommended - FAILED
2023-01-09T16:31:46.3749782Z INFO : Running System Property Check: PrimaryDriveSpace ...
2023-01-09T16:31:46.3758715Z INFO : Enough space: 212857 Mb
2023-01-09T16:31:46.3758715Z INFO : System Property Check: PrimaryDriveSpace - PASSED
2023-01-09T16:31:46.4365469Z INFO : Running System Property Check: MsXml ...
2023-01-09T16:31:46.4479942Z INFO : System Property Check: MsXml - PASSED
2023-01-09T16:31:46.5135729Z INFO : Running System Property Check: NotFirewall ...
2023-01-09T16:31:46.5144706Z INFO : System Property Check: NotFirewall - PASSED
2023-01-09T16:31:46.5744315Z INFO : Running System Property Check: NotHitmanProAlertIncompatible ...
2023-01-09T16:31:46.5753088Z INFO : No HitmanPro.Alert Installed
2023-01-09T16:31:46.5753088Z INFO : System Property Check: NotHitmanProAlertIncompatible - PASSED
2023-01-09T16:31:46.6372529Z INFO : Running System Property Check: NotInvincea ...
2023-01-09T16:31:46.6382892Z INFO : System Property Check: NotInvincea - PASSED
2023-01-09T16:31:46.6971887Z INFO : Running System Property Check: NotMessageRelay ...
2023-01-09T16:31:46.6980935Z INFO : RMS is not installed on the endpoint
2023-01-09T16:31:46.6980935Z INFO : System Property Check: NotMessageRelay - PASSED
2023-01-09T16:31:46.7600704Z INFO : Running System Property Check: NotNac ...
2023-01-09T16:31:46.7629566Z INFO : System Property Check: NotNac - PASSED
2023-01-09T16:31:46.8218738Z INFO : Running System Property Check: NotPatch ...
2023-01-09T16:31:46.8227872Z INFO : System Property Check: NotPatch - PASSED
2023-01-09T16:31:46.8847169Z INFO : Running System Property Check: NotPureMessageDomino ...
2023-01-09T16:31:46.8847169Z INFO : System Property Check: NotPureMessageDomino - PASSED
2023-01-09T16:31:46.9462359Z INFO : Running System Property Check: NotPureMessageExchangeWithAntiSpam ...
2023-01-09T16:31:46.9471372Z INFO : System Property Check: NotPureMessageExchangeWithAntiSpam - PASSED
2023-01-09T16:31:47.0086227Z INFO : Running System Property Check: NotSharePoint ...
2023-01-09T16:31:47.0095122Z INFO : System Property Check: NotSharePoint - PASSED
2023-01-09T16:31:47.0716565Z INFO : Running System Property Check: NotSecServer ...
2023-01-09T16:31:47.0716565Z INFO : System Property Check: NotSecServer - PASSED
2023-01-09T16:31:47.1329721Z INFO : Running System Property Check: NotSum ...
2023-01-09T16:31:47.1338761Z INFO : System Property Check: NotSum - PASSED
2023-01-09T16:31:47.1953722Z INFO : Running System Property Check: NotBlockedByTamperProtection ...
2023-01-09T16:31:47.1953722Z INFO : Not tamper protected
2023-01-09T16:31:47.1953722Z INFO : System Property Check: NotBlockedByTamperProtection - PASSED
2023-01-09T16:31:47.2569050Z INFO : Running System Property Check: RAMSize ...
2023-01-09T16:31:47.2569050Z INFO : System Property Check: RAMSize - PASSED
2023-01-09T16:31:47.3188399Z INFO : Running System Property Check: CpuCoreCount ...
2023-01-09T16:31:47.3197301Z INFO : Logical processor core count: 8
2023-01-09T16:31:47.3197301Z INFO : System Property Check: CpuCoreCount - PASSED
2023-01-09T16:31:47.3810463Z INFO : Running System Property Check: SupportedArchitecture ...
2023-01-09T16:31:47.3810463Z INFO : Running on x64
2023-01-09T16:31:47.3821428Z INFO : System Property Check: SupportedArchitecture - PASSED
2023-01-09T16:31:47.4437943Z INFO : Running System Property Check: SupportedOS ...
2023-01-09T16:31:47.4447093Z INFO : Running on workstation.
2023-01-09T16:31:47.4447093Z INFO : System Property Check: SupportedOS - PASSED
2023-01-09T16:31:47.5063796Z INFO : Running System Property Check: SupportedPatches ...
2023-01-09T16:31:47.5072814Z INFO : System Property Check: SupportedPatches - PASSED
2023-01-09T16:31:47.5689058Z INFO : Running System Property Check: DotNetFramework ...
2023-01-09T16:31:47.5697986Z INFO : Supported .NET version is present
2023-01-09T16:31:47.5697986Z INFO : System Property Check: DotNetFramework - PASSED
2023-01-09T16:31:47.6320951Z INFO : Running System Property Check: ValidTempDirectory ...
2023-01-09T16:31:47.6329989Z INFO : Temp folder exists.
2023-01-09T16:31:47.6329989Z INFO : System Property Check: ValidTempDirectory - PASSED
2023-01-09T16:31:47.6943033Z INFO : Running System Property Check: ValidLocalInstallSourceDirectory ...
2023-01-09T16:31:47.6952100Z INFO : No local install source folder to validate.
2023-01-09T16:31:47.6952100Z INFO : System Property Check: ValidLocalInstallSourceDirectory - PASSED
2023-01-09T16:31:47.7570768Z INFO : Running System Property Check: ValidServer ...
2023-01-09T16:31:47.7570768Z INFO : System Property Check: ValidServer - PASSED
2023-01-09T16:31:47.8201354Z INFO : Running System Property Check: ValidDeploymentInfo ...
2023-01-09T16:31:47.8210266Z INFO : Current Time: 2023-01-09T16:31:47.821000
2023-01-09T16:31:47.8231635Z INFO : This computer is part of the workgroup: WORKGROUP
2023-01-09T16:31:47.8231635Z INFO : Domain Name: WORKGROUP
2023-01-09T16:31:47.8243762Z INFO : Computer Name: DESKTOP-8SFSEBK
2023-01-09T16:31:47.8243762Z INFO : Computer Description is not available.
2023-01-09T16:31:47.8243762Z INFO : Operating system friendly name: Windows 10 Pro
2023-01-09T16:31:47.8253727Z INFO : Operating system for status: WIN10
2023-01-09T16:31:47.8253727Z INFO : ProductType: 48
2023-01-09T16:31:47.8272838Z INFO : Session user: DESKTOP-8SFSEBK\\AFF
2023-01-09T16:31:47.8282933Z INFO : Last logged on user: DESKTOP-8SFSEBK\\AFF
2023-01-09T16:31:47.8282933Z INFO : User principal name:
2023-01-09T16:31:47.8282933Z INFO : Fully Qualified Domain Name: DESKTOP-8SFSEBK
2023-01-09T16:31:47.8282933Z INFO : Processor architecture: x64
2023-01-09T16:31:47.8292928Z INFO : OS Major Version: 10 and OS Minor Version: 0
2023-01-09T16:31:47.8292928Z INFO : Friendly OS Name: WIN10
2023-01-09T16:31:47.8292928Z INFO : Is server?: 0
2023-01-09T16:31:47.8312930Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/deployment-info/3
2023-01-09T16:31:47.8332908Z INFO : Did not discover an URL for a PAC file
2023-01-09T16:31:47.8343311Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2023-01-09T16:31:47.8343311Z INFO : Set security protocol: 00000800
2023-01-09T16:31:47.8343311Z INFO : Opening connection to mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2023-01-09T16:31:47.8352908Z INFO : Sending request for connection confirmation through potential proxy
2023-01-09T16:31:47.8352908Z INFO : Request content size: 0
2023-01-09T16:31:48.3863710Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:31:48.3882181Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:31:48.3892182Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:31:48.3912985Z INFO : Certificate check succeeded
2023-01-09T16:31:48.3912985Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:31:48.4630607Z INFO : Response status code: 200
2023-01-09T16:31:48.4630607Z INFO : Response data size: 168
2023-01-09T16:31:48.4640800Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2023-01-09T16:31:48.4640800Z INFO : Request content size: 1363
2023-01-09T16:31:48.4650122Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:31:48.4680604Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:31:48.4690077Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:31:48.4750863Z INFO : Certificate check succeeded
2023-01-09T16:31:48.4750863Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:31:48.5816890Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:31:48.5845866Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:31:48.5855887Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:31:48.5876512Z INFO : Certificate check succeeded
2023-01-09T16:31:48.5876512Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:31:48.5885810Z INFO : Response status code: 200
2023-01-09T16:31:48.5885810Z INFO : Response data size: 212
2023-01-09T16:31:48.5885810Z INFO : Parsing message received for deployment token: {"registrationToken":"c0a2031c293c1b6be76922f023536caf0fa9b4a1c333b0b570dee1de126228ae","dciFileName":"67bbd7f0b6818ea9554d7a369668b9cc","products":[{"product":"DEVICE_ENCRYPTION","supported":true,"reasons":[]}]}
2023-01-09T16:31:48.5885810Z INFO : Model::token value changed to: c0a2031c293c1b6be76922f023536caf0fa9b4a1c333b0b570dee1de126228ae
2023-01-09T16:31:48.5885810Z INFO : Licenses available: DEVICE_ENCRYPTION
2023-01-09T16:31:48.7681018Z INFO : Running System Property Check: InstallationInProgress ...
2023-01-09T16:31:48.7690117Z INFO : System Property Check: InstallationInProgress - PASSED
2023-01-09T16:31:48.8313817Z INFO : Running System Property Check: SafeGuardEncryption ...
2023-01-09T16:31:48.8322634Z INFO : Entered installedProductCode, upgradeCode={BA2F47D3-1C17-40E7-8DE7-1CD733442B6C}
2023-01-09T16:31:48.8322634Z INFO : Product is not installed
2023-01-09T16:31:48.8322634Z INFO : licensesContainFeature(DEVICE_ENCRYPTION): true
2023-01-09T16:31:48.8332629Z INFO : System Property Check: SafeGuardEncryption - PASSED
2023-01-09T16:32:10.3384707Z INFO : Starting installation process.
2023-01-09T16:32:10.3394405Z INFO : About to execute command: CleanSophosIfeoKeysCommand
2023-01-09T16:32:10.3428857Z INFO : Command 'CleanSophosIfeoKeysCommand' completed with success with reboot code '0' and error message ''.
2023-01-09T16:32:10.3439594Z INFO : About to execute command: WaitForSauUpdateCommand
2023-01-09T16:32:10.3439594Z INFO : Waiting for operation to succeed within 900000ms.
2023-01-09T16:32:10.3439594Z INFO : AutoUpdate folder: C:\\Program Files (x86)\\Sophos\\AutoUpdate
2023-01-09T16:32:10.3439594Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
2023-01-09T16:32:10.3448978Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
2023-01-09T16:32:10.3448978Z INFO : SAU not updating - continuing with installation
2023-01-09T16:32:10.3448978Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2023-01-09T16:32:10.3448978Z INFO : Command 'WaitForSauUpdateCommand' completed with success with reboot code '0' and error message ''.
2023-01-09T16:32:10.3458911Z INFO : About to execute command: CompetitorDetector
2023-01-09T16:32:10.3580204Z INFO : Command 'CompetitorDetector' completed with success with reboot code '0' and error message ''.
2023-01-09T16:32:10.3580204Z INFO : About to execute command: Register
2023-01-09T16:32:10.3580204Z INFO : Ensuring any MCS client service is stopped to prevent race for policy retrieval
2023-01-09T16:32:10.3590285Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/register
2023-01-09T16:32:10.3616952Z INFO : Did not discover an URL for a PAC file
2023-01-09T16:32:10.3627315Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2023-01-09T16:32:10.3637486Z INFO : Set security protocol: 00000800
2023-01-09T16:32:10.3642479Z INFO : Opening connection to mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2023-01-09T16:32:10.3642479Z INFO : Sending request for connection confirmation through potential proxy
2023-01-09T16:32:10.3645538Z INFO : Request content size: 0
2023-01-09T16:32:10.3656116Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:10.3666040Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:10.3666040Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:10.3686150Z INFO : Certificate check succeeded
2023-01-09T16:32:10.3696046Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:10.4384668Z INFO : Response status code: 200
2023-01-09T16:32:10.4393362Z INFO : Response data size: 168
2023-01-09T16:32:10.4393362Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2023-01-09T16:32:10.4393362Z INFO : Request content size: 1363
2023-01-09T16:32:10.4403752Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:10.4413352Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:10.4423352Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:10.4443348Z INFO : Certificate check succeeded
2023-01-09T16:32:10.4453346Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:10.7500531Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:10.7529348Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:10.7539368Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:10.7589320Z INFO : Certificate check succeeded
2023-01-09T16:32:10.7599304Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:10.7599304Z INFO : Response status code: 200
2023-01-09T16:32:10.7599304Z INFO : Response data size: 72
2023-01-09T16:32:10.7599304Z INFO : Retrieved endpoint id: f599cfb6-883b-644c-394d-f5b6b30891db
2023-01-09T16:32:11.7732319Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/flags/endpoint/f599cfb6-883b-644c-394d-f5b6b30891db
2023-01-09T16:32:11.7741353Z INFO : Request content size: 0
2023-01-09T16:32:11.7751706Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:11.7772540Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:11.7783261Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:11.7802595Z INFO : Certificate check succeeded
2023-01-09T16:32:11.7802595Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:11.8667246Z INFO : Response status code: 200
2023-01-09T16:32:11.8677235Z INFO : Response data size: 3155
2023-01-09T16:32:11.8687343Z INFO : Loaded 87 endpoint flags
2023-01-09T16:32:11.8687343Z INFO : Using SDDS3: Enabled in Central AND SED is not installed
2023-01-09T16:32:11.8687343Z INFO : Setting sdds3 download to: true
2023-01-09T16:32:11.8696577Z INFO : Sending HTTP 'PUT' request to: sophos/management/ep/install/statuses/endpoint/f599cfb6-883b-644c-394d-f5b6b30891db
2023-01-09T16:32:11.8696577Z INFO : Request content size: 990
2023-01-09T16:32:11.8706589Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:11.8737246Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:11.8746511Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:11.8787245Z INFO : Certificate check succeeded
2023-01-09T16:32:11.8787245Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:12.0474306Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:12.0503848Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:12.0514026Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:12.0573954Z INFO : Certificate check succeeded
2023-01-09T16:32:12.0573954Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:12.0583147Z INFO : Response status code: 200
2023-01-09T16:32:12.0583147Z INFO : Response data size: 0
2023-01-09T16:32:12.0583147Z INFO : Attempt to retrieve policy.
2023-01-09T16:32:12.0583147Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/f599cfb6-883b-644c-394d-f5b6b30891db
2023-01-09T16:32:12.0593131Z INFO : Request content size: 0
2023-01-09T16:32:12.0593131Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:12.0603557Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:12.0613130Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:12.0653884Z INFO : Certificate check succeeded
2023-01-09T16:32:12.0653884Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:12.1398625Z INFO : Response status code: 200
2023-01-09T16:32:12.1398625Z INFO : Response data size: 789
2023-01-09T16:32:12.1407948Z INFO : Successfully retrieved policy with policyId='8df92189fef3928ed401a86627016e6746f35aae06aa9cc1e3aece993c6e0a2c'.
2023-01-09T16:32:12.1407948Z INFO : Sending HTTP 'DELETE' request to: sophos/management/ep/install/commands/endpoint/f599cfb6-883b-644c-394d-f5b6b30891db/3
2023-01-09T16:32:12.1417952Z INFO : Request content size: 0
2023-01-09T16:32:12.1428570Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:12.1448769Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:12.1458006Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:12.1518729Z INFO : Certificate check succeeded
2023-01-09T16:32:12.1518729Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:12.2290789Z INFO : Response status code: 200
2023-01-09T16:32:12.2299943Z INFO : Response data size: 0
2023-01-09T16:32:12.2299943Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/policy/application/ALC/8df92189fef3928ed401a86627016e6746f35aae06aa9cc1e3aece993c6e0a2c
2023-01-09T16:32:12.2309938Z INFO : Request content size: 0
2023-01-09T16:32:12.2320652Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:12.2340707Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:12.2349965Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:12.2410643Z INFO : Certificate check succeeded
2023-01-09T16:32:12.2410643Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:12.3796299Z INFO : Response status code: 200
2023-01-09T16:32:12.3806672Z INFO : Response data size: 2749
2023-01-09T16:32:12.3806672Z INFO : Assume obfuscated SAU password
2023-01-09T16:32:12.4904441Z INFO : Updating subscription created with id: Base, rigidname: WindowsCloudNextGen, baseversion: 11, tag: RECOMMENDED, fixedversion:
2023-01-09T16:32:12.4904441Z INFO : Updating subscription created with id: Encryption, rigidname: WindowsCloudEncryption, baseversion: 1, tag: RECOMMENDED, fixedversion:
2023-01-09T16:32:12.4904441Z INFO : Features: CORE
2023-01-09T16:32:12.4904441Z INFO : Features: DISKENCRYPTION
2023-01-09T16:32:12.4904441Z INFO : Features: SDU
2023-01-09T16:32:12.4904441Z INFO : Setting https download to: true
2023-01-09T16:32:12.4904441Z INFO : Updating credentials created with username: NXEEOHG7FV
2023-01-09T16:32:12.4914443Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/authenticate/endpoint/f599cfb6-883b-644c-394d-f5b6b30891db/role/endpoint
2023-01-09T16:32:12.4914443Z INFO : Request content size: 0
2023-01-09T16:32:12.4924447Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:12.4924447Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:12.4934447Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:12.4955146Z INFO : Certificate check succeeded
2023-01-09T16:32:12.4955146Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:12.6808122Z INFO : Response status code: 200
2023-01-09T16:32:12.6818422Z INFO : Response data size: 995
2023-01-09T16:32:12.6818422Z INFO : Retrieved mcs auth: tenant_id=995527e1-630a-47e5-a20b-bb6087561704 device_id=5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd
2023-01-09T16:32:12.6827716Z INFO : MCS Auth token features: f_ep_denc
2023-01-09T16:32:12.6827716Z ERROR : Failed to extract features from access_token: MCS Auth token features does not contain f_endpoint_updating
2023-01-09T16:32:12.6827716Z INFO : Restarting MCS Client service if stopped
2023-01-09T16:32:12.6837660Z INFO : Command 'Register' completed with success with reboot code '0' and error message ''.
2023-01-09T16:32:12.6837660Z INFO : About to execute command: Download
2023-01-09T16:32:12.6837660Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2023-01-09T16:32:12.6977653Z INFO : No manually configured proxy
2023-01-09T16:32:12.6988402Z INFO : WinHttp default proxy not set
2023-01-09T16:32:12.6997656Z INFO : WinHttp discovered proxies not found
2023-01-09T16:32:12.7008429Z INFO : Trying update service url sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy>
2023-01-09T16:32:13.3424188Z INFO : 403 from sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy>
2023-01-09T16:32:13.6029921Z INFO : Trying update service url sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy> (try 2 of 5)
2023-01-09T16:32:13.6784214Z INFO : 403 from sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy>
2023-01-09T16:32:14.6928843Z INFO : Trying update service url sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy> (try 3 of 5)
2023-01-09T16:32:14.7669277Z INFO : 403 from sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy>
2023-01-09T16:32:19.7753892Z INFO : Trying update service url sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy> (try 4 of 5)
2023-01-09T16:32:19.8492295Z INFO : 403 from sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy>
2023-01-09T16:32:49.8571526Z INFO : Trying update service url sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy> (try 5 of 5)
2023-01-09T16:32:49.9316706Z INFO : 403 from sus.sophosupd.com/.../5f99fc6b-88b3-46c4-93d4-5f6b3b8019bd with proxy: <direct; no proxy>
2023-01-09T16:32:49.9327149Z ERROR : Error: No reachable update service locations
2023-01-09T16:32:49.9336187Z ERROR : DownloadCommand::onRun() failed with std::exception: SDDS3 sync failed
2023-01-09T16:32:49.9336187Z INFO : Command 'Download' completed with failure with reboot code '0' and error message 'Could not download software'.
2023-01-09T16:32:49.9346937Z ERROR : Installation failed.
2023-01-09T16:32:49.9356300Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/f599cfb6-883b-644c-394d-f5b6b30891db
2023-01-09T16:32:49.9378999Z INFO : Did not discover an URL for a PAC file
2023-01-09T16:32:49.9378999Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2023-01-09T16:32:49.9388980Z INFO : Set security protocol: 00000800
2023-01-09T16:32:49.9388980Z INFO : Opening connection to mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2023-01-09T16:32:49.9388980Z INFO : Sending request for connection confirmation through potential proxy
2023-01-09T16:32:49.9388980Z INFO : Request content size: 0
2023-01-09T16:32:49.9399005Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:49.9409409Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:49.9419017Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:49.9439710Z INFO : Certificate check succeeded
2023-01-09T16:32:49.9439710Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:50.0142937Z INFO : Response status code: 200
2023-01-09T16:32:50.0151849Z INFO : Response data size: 168
2023-01-09T16:32:50.0151849Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2023-01-09T16:32:50.0161838Z INFO : Request content size: 973
2023-01-09T16:32:50.0171848Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:50.0192002Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:50.0201876Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:50.0252734Z INFO : Certificate check succeeded
2023-01-09T16:32:50.0252734Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:50.1139794Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-01-09T16:32:50.1149771Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-01-09T16:32:50.1149771Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-01-09T16:32:50.1180615Z INFO : Certificate check succeeded
2023-01-09T16:32:50.1180615Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-01-09T16:32:50.1180615Z INFO : Response status code: 200
2023-01-09T16:32:50.1189772Z INFO : Response data size: 0



This thread was automatically locked due to age.
Parents Reply Children
No Data