I tired to install sophos intercept x to my client windows 10 the log like this:
2022-10-27T14:35:43.3268034Z INFO : Running C:\\Users\\Agil\\AppData\\Local\\Temp\\SophosSetup-295757745\\Setup.exe
2022-10-27T14:35:43.3268034Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:43.3268034Z INFO : Stage 1 command-line options:
2022-10-27T14:35:43.3424240Z INFO : ---
2022-10-27T14:35:43.3424240Z INFO : Quiet mode on: 0
2022-10-27T14:35:43.3424240Z INFO : Automatic Proxy detection disabled: 0
2022-10-27T14:35:43.3424240Z INFO : No feedback mode on: 0
2022-10-27T14:35:43.3424240Z INFO : Dump feedback enabled: 0
2022-10-27T14:35:43.3424240Z INFO : Bypass competitor removal: 0
2022-10-27T14:35:43.3424240Z INFO : Using CRT catalog file path: --
2022-10-27T14:35:43.3424240Z INFO : Only register endpoint with Central: 0
2022-10-27T14:35:43.3424240Z INFO : Log messages between endpoint and Central: 0
2022-10-27T14:35:43.3424240Z INFO : Log command-line passed to executables: 0
2022-10-27T14:35:43.3424240Z INFO : Using custom server that hosts the installer stage2 filename: --
2022-10-27T14:35:43.3424240Z INFO : Using cloud group: --
2022-10-27T14:35:43.3424240Z INFO : Overriding computer name: --
2022-10-27T14:35:43.3424240Z INFO : Overriding computer description: --
2022-10-27T14:35:43.3424240Z INFO : Overriding domain name: --
2022-10-27T14:35:43.3424240Z INFO : Language will be set to: --
2022-10-27T14:35:43.3424240Z INFO : Using message relays: 10.8.150.244:8190
2022-10-27T14:35:43.3424240Z INFO : Proxy address: --
2022-10-27T14:35:43.3424240Z INFO : Proxy user name: --
2022-10-27T14:35:43.3580525Z INFO : Using custom customer token: --
2022-10-27T14:35:43.3580525Z INFO : Using specified products: --
2022-10-27T14:35:43.3580525Z INFO : Using certificates from the program data folder: 0
2022-10-27T14:35:43.3580525Z INFO : Setting non-persistent image: 0
2022-10-27T14:35:43.3580525Z INFO : Setting gold image: 0
2022-10-27T14:35:43.3580525Z INFO : MCS registration timeout for golden image: --
2022-10-27T14:35:43.3580525Z INFO : Using custom customer ID: --
2022-10-27T14:35:43.3580525Z INFO : Using specified user ID: --
2022-10-27T14:35:43.3580525Z INFO : Using local install source: --
2022-10-27T14:35:43.3580525Z INFO : Invoked as part of SEC migration: 0
2022-10-27T14:35:43.3580525Z INFO : ---
2022-10-27T14:35:43.3743176Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:43.3743176Z INFO : Detected architecture: 2
2022-10-27T14:35:43.3743176Z INFO : Using x86 program files for stage 2
2022-10-27T14:35:43.3743176Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:43.3743176Z INFO : Target path: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2022-10-27T14:35:43.6393266Z INFO : About to delete: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2022-10-27T14:35:43.6393266Z INFO : Folder not present, nothing to delete
2022-10-27T14:35:43.6393266Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:43.6393266Z INFO : Running on x64, requesting x86 Stage2
2022-10-27T14:35:43.6393266Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/90f03d61-e22f-44a7-a659-cf07797b20d0
2022-10-27T14:35:43.6705506Z INFO : Did not discover an URL for a PAC file
2022-10-27T14:35:43.6705506Z INFO : Attempting to connect using proxy '10.8.150.244:8190' of type 'Message Relay'.
2022-10-27T14:35:43.6705506Z INFO : Set security protocol: 00000800
2022-10-27T14:35:43.6705506Z INFO : Opening connection to dzr-api-amzn-us-west-2-fa88.api-upe.p.hmr.sophos.com
2022-10-27T14:35:43.6705506Z INFO : Request content size: 30
2022-10-27T14:35:44.3896144Z INFO : Sending request
2022-10-27T14:35:44.3896144Z INFO : Request sent
2022-10-27T14:35:44.6236793Z INFO : Sending request
2022-10-27T14:35:44.6236793Z INFO : Request sent
2022-10-27T14:35:44.6236793Z INFO : Response status code: 200
2022-10-27T14:35:44.6236793Z INFO : Response data size: 255
2022-10-27T14:35:44.6236793Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-10-27T14:35:44.6236793Z INFO : Parsing message received for Stage 2 filename: '{"downloads_server":"downloads.sophos.com","telemetry_server":"t1.sophosupd.com","mcs_server":"mcs2-cloudstation-us-west-2.prod.hydra.sophos.com","stage2_filename":"stage2-1.15.63.0-38c36c7059d0574f25588ef6571438fccedc0269d8f0ccba5b3ea9761d2f0689.tar.gz"}'
2022-10-27T14:35:44.6236793Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/stage2-1.15.63.0-38c36c7059d0574f25588ef6571438fccedc0269d8f0ccba5b3ea9761d2f0689.tar.gz
2022-10-27T14:35:44.6393465Z INFO : Did not discover an URL for a PAC file
2022-10-27T14:35:44.6393465Z INFO : Attempting to connect using proxy '10.8.150.244:8190' of type 'Message Relay'.
2022-10-27T14:35:44.6393465Z INFO : Set security protocol: 00000800
2022-10-27T14:35:44.6393465Z INFO : Opening connection to downloads.sophos.com
2022-10-27T14:35:44.6393465Z INFO : Request content size: 0
2022-10-27T14:35:44.7488702Z INFO : Sending request
2022-10-27T14:35:44.7646966Z INFO : Request sent
2022-10-27T14:35:47.6237015Z INFO : Response status code: 200
2022-10-27T14:35:47.6393163Z INFO : Response data size: 3191170
2022-10-27T14:35:47.6393163Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-10-27T14:35:47.6705620Z INFO : Extracting files:
2022-10-27T14:35:47.6705620Z INFO : integrity.dat
2022-10-27T14:35:47.7025182Z INFO : manifest.dat
2022-10-27T14:35:47.7957358Z INFO : scf.dat
2022-10-27T14:35:47.8615369Z INFO : SDDS3.dll
2022-10-27T14:35:48.2330710Z INFO : sof.dat
2022-10-27T14:35:48.2487023Z INFO : SophosSetup_Stage2.exe
2022-10-27T14:35:50.3761938Z INFO : su-setup32.exe
2022-10-27T14:35:51.2330687Z INFO : su-setup64.exe
2022-10-27T14:35:51.4700724Z INFO : SUL.dll
2022-10-27T14:35:52.5769513Z INFO : Management Certs/sophosca1.crl
2022-10-27T14:35:52.7176051Z INFO : Management Certs/sophosca1.crt
2022-10-27T14:35:52.7651802Z INFO : Management Certs/sophosca2.crl
2022-10-27T14:35:52.8424461Z INFO : Management Certs/sophosca2.crt
2022-10-27T14:35:52.8752688Z INFO : Management Certs/sophosca3.crl
2022-10-27T14:35:53.1098246Z INFO : Management Certs/sophosca3.crt
2022-10-27T14:35:53.2022833Z INFO : Management Certs/sophosca4.crl
2022-10-27T14:35:53.2645118Z INFO : Management Certs/sophosca4.crt
2022-10-27T14:35:53.2955731Z INFO : ManifestCerts/rootca.crl
2022-10-27T14:35:53.3111948Z INFO : ManifestCerts/rootca.crt
2022-10-27T14:35:53.3424484Z INFO : ManifestCerts/rootca384.crl
2022-10-27T14:35:53.3736992Z INFO : ManifestCerts/rootca384.crt
2022-10-27T14:35:53.4049847Z INFO : Checking manifest:C:\\Program Files (x86)\\Sophos\\CloudInstaller\\extract_cache\\manifest.dat
2022-10-27T14:35:54.1237009Z INFO : Running setup.
2022-10-27T14:35:54.3893260Z INFO : Stage 2 command-line options:
2022-10-27T14:35:54.3893260Z INFO : ---
2022-10-27T14:35:54.3893260Z INFO : Parent PID: 4048
2022-10-27T14:35:54.4049517Z INFO : Server: mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2022-10-27T14:35:54.4049517Z INFO : Message relays: 10.8.150.244:8190
2022-10-27T14:35:54.4049517Z INFO : Suppressing feedback: 0
2022-10-27T14:35:54.4049517Z INFO : Dump feedback to disk: 0
2022-10-27T14:35:54.4206286Z INFO : Setting non-persistent image: 0
2022-10-27T14:35:54.4206286Z INFO : Setting gold image: 0
2022-10-27T14:35:54.4206286Z INFO : MCS registration timeout for golden image: --
2022-10-27T14:35:54.4206286Z INFO : Register only: 0
2022-10-27T14:35:54.4206286Z INFO : Trail logging: 0
2022-10-27T14:35:54.4206286Z INFO : Command-line logging: 0
2022-10-27T14:35:54.4206286Z INFO : Bypassing competitor removal: 0
2022-10-27T14:35:54.4206286Z INFO : CRT catalog: --
2022-10-27T14:35:54.4362013Z INFO : Language: --
2022-10-27T14:35:54.4362013Z INFO : Log files: C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20221027_143543.log
2022-10-27T14:35:54.4362013Z INFO : Group: --
2022-10-27T14:35:54.4362013Z INFO : Quiet: 0
2022-10-27T14:35:54.4362013Z INFO : Virtual appliance: 0
2022-10-27T14:35:54.4362013Z INFO : Proxy address: --
2022-10-27T14:35:54.4362013Z INFO : Proxy user: --
2022-10-27T14:35:54.4362013Z INFO : Overriding computer name: --
2022-10-27T14:35:54.4362013Z INFO : Overriding computer description: --
2022-10-27T14:35:54.4521848Z INFO : Overriding domain: --
2022-10-27T14:35:54.4521848Z INFO : Disable proxy detection: 0
2022-10-27T14:35:54.4521848Z INFO : Customer Token Specified: 90f03d61-e22f-44a7-a659-cf07797b20d0
2022-10-27T14:35:54.4521848Z INFO : Products: intercept,xdr,deviceEncryption,antivirus
2022-10-27T14:35:54.4521848Z INFO : Pipe write handle: 1880
2022-10-27T14:35:54.4521848Z INFO : MCS Certificates Folder: 0
2022-10-27T14:35:54.4521848Z INFO : MCS Customer Id: e7acb1f3-ae9c-3432-284e-c68f8d53fcfa
2022-10-27T14:35:54.4682707Z INFO : User Id: --
2022-10-27T14:35:54.4682707Z INFO : Local install source: --
2022-10-27T14:35:54.4682707Z INFO : Partner Id: --
2022-10-27T14:35:54.4682707Z INFO : Customer Estate Id: --
2022-10-27T14:35:54.4682707Z INFO : Invoked as part of SEC migration: 0
2022-10-27T14:35:54.4682707Z INFO : ---
2022-10-27T14:35:54.4682707Z INFO : User name: Agil
2022-10-27T14:35:54.4682707Z INFO : GetUserNameEx/NameDnsDomain: The user name is not available in the specified format. Assuming non-Domain computer.
2022-10-27T14:35:54.7488446Z INFO : User profile loaded
2022-10-27T14:35:54.7488446Z INFO : Model::server value changed to: mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2022-10-27T14:35:54.7488446Z INFO : Model::messageRelays value changed to be size: 1
2022-10-27T14:35:54.7644355Z INFO : Model::group value changed to:
2022-10-27T14:35:54.7644355Z INFO : Model::parentPid value changed to: 4048
2022-10-27T14:35:54.7644355Z INFO : Model::products changed to: antivirus, deviceEncryption, intercept, xdr
2022-10-27T14:35:54.7644355Z INFO : Model::customer token value changed to: 90f03d61-e22f-44a7-a659-cf07797b20d0
2022-10-27T14:35:54.7644355Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crt
2022-10-27T14:35:54.7813497Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crl
2022-10-27T14:35:54.7813497Z INFO : Model:: MCS customer id value changed to: e7acb1f3-ae9c-3432-284e-c68f8d53fcfa
2022-10-27T14:35:54.7813497Z INFO : Sophos Endpoint Defense is not installed
2022-10-27T14:35:54.7813497Z INFO : Not tamper-protected by SED
2022-10-27T14:35:54.7813497Z INFO : detectedMsiInstalledMcs.installed: 0
2022-10-27T14:35:54.7813497Z INFO : Not migrating from SEC endpoint.
2022-10-27T14:35:54.7959025Z INFO : Beginning command definition.
2022-10-27T14:35:54.7959025Z INFO : Adding command to remove Sophos 'Image File Execution Options' keys.
2022-10-27T14:35:54.7959025Z INFO : Adding command to wait for SAU update to complete.
2022-10-27T14:35:54.8115526Z INFO : Adding competitor detection command.
2022-10-27T14:35:54.8115526Z INFO : Adding command to register with Sophos cloud.
2022-10-27T14:35:54.8115526Z INFO : Adding command to download product suite.
2022-10-27T14:35:54.8115526Z INFO : Adding command to uninstall existing products.
2022-10-27T14:35:54.8115526Z INFO : Trying to get uninstall path for: '{FA203C29-393F-4247-A69D-6C93E6D685EB}'
2022-10-27T14:35:54.8115526Z INFO : Key 'SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{FA203C29-393F-4247-A69D-6C93E6D685EB}' does not exist.
2022-10-27T14:35:54.8115526Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:54.8115526Z INFO : Trying to get uninstall path for: '{FA203C29-393F-4247-A69D-6C93E6D685EB}'
2022-10-27T14:35:54.8115526Z INFO : Key 'SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{FA203C29-393F-4247-A69D-6C93E6D685EB}' does not exist in redirection hive.
2022-10-27T14:35:54.8115526Z INFO : Adding command to uninstall Sophos AutoUpdate MSI
2022-10-27T14:35:54.8268239Z INFO : Adding command to remove existing installation of Sophos AutoUpdate
2022-10-27T14:35:54.8268239Z INFO : Adding command to allow tamper protected reinstalls.
2022-10-27T14:35:54.8268239Z INFO : Adding commands to uninstall remaining existing products.
2022-10-27T14:35:54.8268239Z INFO : Adding command to remove existing installation of Sophos System Protection
2022-10-27T14:35:54.8268239Z INFO : Adding command to remove existing installation of Sophos Heartbeat
2022-10-27T14:35:54.8268239Z INFO : Adding command to remove existing installation of Sophos Network Access Control
2022-10-27T14:35:54.8428102Z INFO : Adding command to remove existing installation of Sophos Client Firewall
2022-10-27T14:35:54.8428102Z INFO : Adding command to remove existing installation of Sophos Patch
2022-10-27T14:35:54.8428102Z INFO : Adding command to remove existing installation of Sophos Clean
2022-10-27T14:35:54.8428102Z INFO : Adding command to retrieve policy.
2022-10-27T14:35:54.8428102Z INFO : Adding command to prepare for installation.
2022-10-27T14:35:54.8614123Z INFO : Adding command to install Sophos agent.
2022-10-27T14:35:54.8614123Z INFO : Command definition complete.
2022-10-27T14:35:54.8834500Z INFO : Stage 1 version:1.15.63.0
2022-10-27T14:35:54.8893272Z INFO : Stage 2 version:1.15.63.0
2022-10-27T14:35:54.8893272Z INFO : OS version: 10.0.10240.
2022-10-27T14:35:54.8893272Z INFO : Service pack: 0.0.
2022-10-27T14:35:54.8893272Z INFO : System Language: 1033.
2022-10-27T14:35:54.8893272Z INFO : User Language: 1033.
2022-10-27T14:35:54.8893272Z INFO : 64 bit: yes.
2022-10-27T14:35:54.9049523Z INFO : FindMainWindow: pid=4048
2022-10-27T14:35:54.9049523Z INFO : Window is main control window of process
2022-10-27T14:35:54.9049523Z INFO : ::EnumWindows stopped early; window found
2022-10-27T14:35:54.9049523Z INFO : _bestHandle=00760036
2022-10-27T14:35:55.7390739Z INFO : Running System Property Check: VerifyTrust ...
2022-10-27T14:35:56.0925889Z INFO : System Property Check: VerifyTrust - PASSED
2022-10-27T14:35:56.1551610Z INFO : Running System Property Check: HostnameLength ...
2022-10-27T14:35:56.1551610Z INFO : Initialized Winsock subsystem
2022-10-27T14:35:56.1729104Z INFO : Valid hostname length
2022-10-27T14:35:56.1729104Z INFO : System Property Check: HostnameLength - PASSED
2022-10-27T14:35:56.2332775Z INFO : Running System Property Check: GroupNameLength ...
2022-10-27T14:35:56.2332775Z INFO : System Property Check: GroupNameLength - PASSED
2022-10-27T14:35:56.2969748Z INFO : Running System Property Check: IsAdministrator ...
2022-10-27T14:35:56.2969748Z INFO : System Property Check: IsAdministrator - PASSED
2022-10-27T14:35:56.3739256Z INFO : Running System Property Check: JunctionPointsCheck ...
2022-10-27T14:35:56.3739256Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3739256Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3739256Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3739256Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3739256Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3899672Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3899672Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3899672Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3899672Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3899672Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.3899672Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.4051872Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:56.4207697Z INFO : Scanned 104 Sophos paths for junction points
2022-10-27T14:35:56.4207697Z INFO : System Property Check: JunctionPointsCheck - PASSED
2022-10-27T14:35:56.4831045Z INFO : Running System Property Check: PendingReboots ...
2022-10-27T14:35:56.4831045Z INFO : System Property Check: PendingReboots - PASSED
2022-10-27T14:35:56.5458746Z INFO : Running System Property Check: PrimaryDriveSpace ...
2022-10-27T14:35:56.5458746Z INFO : Enough space: 17308 Mb
2022-10-27T14:35:56.5458746Z INFO : System Property Check: PrimaryDriveSpace - PASSED
2022-10-27T14:35:56.6081816Z INFO : Running System Property Check: MsXml ...
2022-10-27T14:35:56.6394625Z INFO : System Property Check: MsXml - PASSED
2022-10-27T14:35:56.7176797Z INFO : Running System Property Check: NotFirewall ...
2022-10-27T14:35:56.7678676Z INFO : System Property Check: NotFirewall - PASSED
2022-10-27T14:35:56.8424934Z INFO : Running System Property Check: NotHitmanProAlertIncompatible ...
2022-10-27T14:35:56.8424934Z INFO : No HitmanPro.Alert Installed
2022-10-27T14:35:56.8600851Z INFO : System Property Check: NotHitmanProAlertIncompatible - PASSED
2022-10-27T14:35:56.9232511Z INFO : Running System Property Check: NotInvincea ...
2022-10-27T14:35:56.9362747Z INFO : System Property Check: NotInvincea - PASSED
2022-10-27T14:35:56.9998526Z INFO : Running System Property Check: NotMessageRelay ...
2022-10-27T14:35:57.0172942Z INFO : RMS is not installed on the endpoint
2022-10-27T14:35:57.0172942Z INFO : System Property Check: NotMessageRelay - PASSED
2022-10-27T14:35:57.1238323Z INFO : Running System Property Check: NotNac ...
2022-10-27T14:35:57.1394705Z INFO : System Property Check: NotNac - PASSED
2022-10-27T14:35:57.2061045Z INFO : Running System Property Check: NotPatch ...
2022-10-27T14:35:57.2487092Z INFO : System Property Check: NotPatch - PASSED
2022-10-27T14:35:57.3896884Z INFO : Running System Property Check: NotPureMessageDomino ...
2022-10-27T14:35:57.4208937Z INFO : System Property Check: NotPureMessageDomino - PASSED
2022-10-27T14:35:57.5186129Z INFO : Running System Property Check: NotPureMessageExchangeWithAntiSpam ...
2022-10-27T14:35:57.5463940Z INFO : System Property Check: NotPureMessageExchangeWithAntiSpam - PASSED
2022-10-27T14:35:57.6096784Z INFO : Running System Property Check: NotSharePoint ...
2022-10-27T14:35:57.6240371Z INFO : System Property Check: NotSharePoint - PASSED
2022-10-27T14:35:57.7035997Z INFO : Running System Property Check: NotSecServer ...
2022-10-27T14:35:57.7035997Z INFO : System Property Check: NotSecServer - PASSED
2022-10-27T14:35:57.7645430Z INFO : Running System Property Check: NotSum ...
2022-10-27T14:35:57.7645430Z INFO : System Property Check: NotSum - PASSED
2022-10-27T14:35:57.8268768Z INFO : Running System Property Check: NotBlockedByTamperProtection ...
2022-10-27T14:35:57.8268768Z INFO : Not tamper protected
2022-10-27T14:35:57.8268768Z INFO : System Property Check: NotBlockedByTamperProtection - PASSED
2022-10-27T14:35:57.8894984Z INFO : Running System Property Check: RAMSize ...
2022-10-27T14:35:57.9205785Z INFO : System Property Check: RAMSize - PASSED
2022-10-27T14:35:58.0157110Z INFO : Running System Property Check: CpuCoreCount ...
2022-10-27T14:35:58.0157110Z INFO : Logical processor core count: 2
2022-10-27T14:35:58.0157110Z INFO : System Property Check: CpuCoreCount - PASSED
2022-10-27T14:35:58.0929542Z INFO : Running System Property Check: SupportedArchitecture ...
2022-10-27T14:35:58.0929542Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:58.0929542Z INFO : Unable to detect architecture
2022-10-27T14:35:58.0929542Z INFO : System Property Check: SupportedArchitecture - PASSED
2022-10-27T14:35:58.1553767Z INFO : Running System Property Check: SupportedOS ...
2022-10-27T14:35:58.1553767Z INFO : Running on workstation.
2022-10-27T14:35:58.1553767Z INFO : System Property Check: SupportedOS - PASSED
2022-10-27T14:35:58.2176461Z INFO : Running System Property Check: SupportedPatches ...
2022-10-27T14:35:58.2176461Z INFO : System Property Check: SupportedPatches - PASSED
2022-10-27T14:35:58.2816387Z INFO : Running System Property Check: DotNetFramework ...
2022-10-27T14:35:58.2816387Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:58.2816387Z INFO : Supported .NET version is present
2022-10-27T14:35:58.2955862Z INFO : System Property Check: DotNetFramework - PASSED
2022-10-27T14:35:58.3582442Z INFO : Running System Property Check: ValidTempDirectory ...
2022-10-27T14:35:58.3582442Z INFO : Temp folder exists.
2022-10-27T14:35:58.3582442Z INFO : System Property Check: ValidTempDirectory - PASSED
2022-10-27T14:35:58.4211241Z INFO : Running System Property Check: ValidLocalInstallSourceDirectory ...
2022-10-27T14:35:58.4211241Z INFO : No local install source folder to validate.
2022-10-27T14:35:58.4211241Z INFO : System Property Check: ValidLocalInstallSourceDirectory - PASSED
2022-10-27T14:35:58.4831148Z INFO : Running System Property Check: ValidServer ...
2022-10-27T14:35:58.4831148Z INFO : System Property Check: ValidServer - PASSED
2022-10-27T14:35:58.5506664Z INFO : Running System Property Check: ValidDeploymentInfo ...
2022-10-27T14:35:58.5506664Z INFO : Current Time: 2022-10-27T14:35:58.550000
2022-10-27T14:35:58.5824877Z INFO : This computer is part of the domain INISOPHOS
2022-10-27T14:35:58.5824877Z INFO : Domain Name: INISOPHOS
2022-10-27T14:35:58.5929251Z INFO : Computer Name: DESKTOP-S6ODCI6
2022-10-27T14:35:58.5929251Z INFO : Computer Description is not available.
2022-10-27T14:35:58.6080900Z INFO : Operating system friendly name: Windows 10 Enterprise 2015 LTSB Evaluation
2022-10-27T14:35:58.6080900Z INFO : Operating system for status: WIN10
2022-10-27T14:35:58.6080900Z INFO : ProductType: 129
2022-10-27T14:35:58.6237231Z INFO : Session user: DESKTOP-S6ODCI6\\Agil
2022-10-27T14:35:58.6237231Z INFO : Last logged on user: DESKTOP-S6ODCI6\\Agil
2022-10-27T14:35:58.6237231Z INFO : User principal name:
2022-10-27T14:35:58.6394125Z INFO : Fully Qualified Domain Name: DESKTOP-S6ODCI6.inisophos.id
2022-10-27T14:35:58.6394125Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:35:58.6394125Z INFO : Processor architecture: x64
2022-10-27T14:35:58.6394125Z INFO : OS Major Version: 10 and OS Minor Version: 0
2022-10-27T14:35:58.6549659Z INFO : Friendly OS Name: WIN10
2022-10-27T14:35:58.6549659Z INFO : Is server?: 0
2022-10-27T14:35:58.6549659Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/deployment-info/3
2022-10-27T14:35:58.6909243Z INFO : Did not discover an URL for a PAC file
2022-10-27T14:35:58.7018435Z INFO : Attempting to connect using proxy '10.8.150.244:8190' of type 'Message Relay'.
2022-10-27T14:35:58.7018435Z INFO : Set security protocol: 00000800
2022-10-27T14:35:58.7018435Z INFO : Opening connection to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2022-10-27T14:35:58.7018435Z INFO : Sending request for connection confirmation through potential proxy
2022-10-27T14:35:58.7018435Z INFO : Request content size: 0
2022-10-27T14:35:59.4518373Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:35:59.4518373Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:35:59.4518373Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:35:59.4687298Z INFO : Certificate check succeeded
2022-10-27T14:35:59.4831404Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:35:59.7214389Z INFO : Response status code: 200
2022-10-27T14:35:59.7214389Z INFO : Response data size: 168
2022-10-27T14:35:59.7214389Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-10-27T14:35:59.7214389Z INFO : Request content size: 1521
2022-10-27T14:35:59.7331267Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:35:59.7331267Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:35:59.7331267Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:35:59.7487285Z INFO : Certificate check succeeded
2022-10-27T14:35:59.7487285Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:35:59.9839368Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:35:59.9839368Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:35:59.9987120Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:00.0299895Z INFO : Certificate check succeeded
2022-10-27T14:36:00.0629163Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:00.0629163Z INFO : Response status code: 200
2022-10-27T14:36:00.0629163Z INFO : Response data size: 279
2022-10-27T14:36:00.0629163Z INFO : Parsing message received for deployment token: {"dciFileName":"c07040a23686eb487396efc34dd1672b","registrationToken":"4ac0146ea2afa8b6f8513c56c34013c3a36fd3f1c9f508d55f2de4923ed7cdcd","products":[{"product":"DEVICE_ENCRYPTION","supported":true,"reasons":[]},{"product":"INTERCEPT_ADVANCED_EDR","supported":true,"reasons":[]}]}
2022-10-27T14:36:00.2487422Z INFO : Model::token value changed to: 4ac0146ea2afa8b6f8513c56c34013c3a36fd3f1c9f508d55f2de4923ed7cdcd
2022-10-27T14:36:00.2487422Z INFO : Licenses available: DEVICE_ENCRYPTION INTERCEPT_ADVANCED_EDR
2022-10-27T14:36:00.3268785Z INFO : Running System Property Check: InstallationInProgress ...
2022-10-27T14:36:00.3268785Z INFO : System Property Check: InstallationInProgress - PASSED
2022-10-27T14:36:00.3897732Z INFO : Running System Property Check: SafeGuardEncryption ...
2022-10-27T14:36:00.3897732Z INFO : Entered installedProductCode, upgradeCode={BA2F47D3-1C17-40E7-8DE7-1CD733442B6C}
2022-10-27T14:36:00.3897732Z INFO : Product is not installed
2022-10-27T14:36:00.4050609Z INFO : licensesContainFeature(DEVICE_ENCRYPTION): true
2022-10-27T14:36:00.4050609Z INFO : System Property Check: SafeGuardEncryption - PASSED
2022-10-27T14:36:03.3426703Z INFO : Starting installation process.
2022-10-27T14:36:03.3582499Z INFO : About to execute command: CleanSophosIfeoKeysCommand
2022-10-27T14:36:03.3582499Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:36:03.4521712Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:36:03.4676376Z INFO : Command 'CleanSophosIfeoKeysCommand' completed with success with reboot code '0' and error message ''.
2022-10-27T14:36:03.4676376Z INFO : About to execute command: WaitForSauUpdateCommand
2022-10-27T14:36:03.5251363Z INFO : Waiting for operation to succeed within 900000ms.
2022-10-27T14:36:03.5299673Z INFO : AutoUpdate folder: C:\\Program Files (x86)\\Sophos\\AutoUpdate
2022-10-27T14:36:03.5299673Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
2022-10-27T14:36:03.5299673Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
2022-10-27T14:36:03.5299673Z INFO : SAU not updating - continuing with installation
2022-10-27T14:36:03.5299673Z INFO : Command 'WaitForSauUpdateCommand' completed with success with reboot code '0' and error message ''.
2022-10-27T14:36:03.5299673Z INFO : About to execute command: CompetitorDetector
2022-10-27T14:36:03.6614461Z INFO : Command 'CompetitorDetector' completed with success with reboot code '0' and error message ''.
2022-10-27T14:36:03.6614461Z INFO : About to execute command: Register
2022-10-27T14:36:03.6614461Z INFO : Ensuring any MCS client service is stopped to prevent race for policy retrieval
2022-10-27T14:36:03.6614461Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/register
2022-10-27T14:36:03.6769364Z INFO : Did not discover an URL for a PAC file
2022-10-27T14:36:03.6769364Z INFO : Attempting to connect using proxy '10.8.150.244:8190' of type 'Message Relay'.
2022-10-27T14:36:03.6769364Z INFO : Set security protocol: 00000800
2022-10-27T14:36:03.6863219Z INFO : Opening connection to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2022-10-27T14:36:03.6863219Z INFO : Sending request for connection confirmation through potential proxy
2022-10-27T14:36:03.6863219Z INFO : Request content size: 0
2022-10-27T14:36:03.6863219Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:03.6863219Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:03.7182469Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:03.7373655Z INFO : Certificate check succeeded
2022-10-27T14:36:03.7539168Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:03.9734567Z INFO : Response status code: 200
2022-10-27T14:36:03.9987410Z INFO : Response data size: 168
2022-10-27T14:36:03.9987410Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-10-27T14:36:03.9987410Z INFO : Request content size: 1521
2022-10-27T14:36:03.9987410Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:04.0143473Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:04.0458934Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:04.2018509Z INFO : Certificate check succeeded
2022-10-27T14:36:04.2185501Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:04.5468941Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:04.5613120Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:04.5785516Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:04.6245821Z INFO : Certificate check succeeded
2022-10-27T14:36:04.6245821Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:04.6397914Z INFO : Response status code: 200
2022-10-27T14:36:04.6397914Z INFO : Response data size: 72
2022-10-27T14:36:04.6397914Z INFO : Retrieved endpoint id: 00cf9f85-34c0-249a-d92c-6985c90958cc
2022-10-27T14:36:05.6706343Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/flags/endpoint/00cf9f85-34c0-249a-d92c-6985c90958cc
2022-10-27T14:36:05.6706343Z INFO : Request content size: 0
2022-10-27T14:36:05.6872845Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:05.6872845Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:05.7018765Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:05.7176956Z INFO : Certificate check succeeded
2022-10-27T14:36:05.7352930Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:05.9518811Z INFO : Response status code: 200
2022-10-27T14:36:05.9679869Z INFO : Response data size: 2974
2022-10-27T14:36:05.9679869Z INFO : Loaded 82 endpoint flags
2022-10-27T14:36:05.9679869Z INFO : Using SDDS3: Enabled in Central AND SED is not installed
2022-10-27T14:36:05.9679869Z INFO : Setting sdds3 download to: true
2022-10-27T14:36:05.9679869Z INFO : Sending HTTP 'PUT' request to: sophos/management/ep/install/statuses/endpoint/00cf9f85-34c0-249a-d92c-6985c90958cc
2022-10-27T14:36:05.9679869Z INFO : Request content size: 990
2022-10-27T14:36:05.9831512Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:05.9831512Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:05.9831512Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:05.9987313Z INFO : Certificate check succeeded
2022-10-27T14:36:05.9987313Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:09.8268978Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:09.8427846Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:09.8427846Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:09.8583341Z INFO : Certificate check succeeded
2022-10-27T14:36:09.8583341Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:09.8583341Z INFO : Response status code: 200
2022-10-27T14:36:09.8583341Z INFO : Response data size: 0
2022-10-27T14:36:09.8583341Z INFO : Attempt to retrieve policy.
2022-10-27T14:36:09.8583341Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/00cf9f85-34c0-249a-d92c-6985c90958cc
2022-10-27T14:36:09.8583341Z INFO : Request content size: 0
2022-10-27T14:36:09.8583341Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:09.8739074Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:09.8739074Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:09.8896144Z INFO : Certificate check succeeded
2022-10-27T14:36:09.8896144Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:10.1082084Z INFO : Response status code: 200
2022-10-27T14:36:10.1082084Z INFO : Response data size: 790
2022-10-27T14:36:10.1237504Z INFO : Successfully retrieved policy with policyId='5362e44ac8ab250cd550626ad4f8a775d01e6d6ca1facb9be987986a52737f86'.
2022-10-27T14:36:10.1237504Z INFO : Sending HTTP 'DELETE' request to: sophos/management/ep/install/commands/endpoint/00cf9f85-34c0-249a-d92c-6985c90958cc/40
2022-10-27T14:36:10.1237504Z INFO : Request content size: 0
2022-10-27T14:36:10.1237504Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:10.1237504Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:10.1237504Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:10.1403864Z INFO : Certificate check succeeded
2022-10-27T14:36:10.1563881Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:10.3737715Z INFO : Response status code: 200
2022-10-27T14:36:10.3737715Z INFO : Response data size: 0
2022-10-27T14:36:10.3737715Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/policy/application/ALC/5362e44ac8ab250cd550626ad4f8a775d01e6d6ca1facb9be987986a52737f86
2022-10-27T14:36:10.3895416Z INFO : Request content size: 0
2022-10-27T14:36:10.3895416Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:10.3895416Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:10.3895416Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:10.4049864Z INFO : Certificate check succeeded
2022-10-27T14:36:10.4208248Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:10.7176416Z INFO : Response status code: 200
2022-10-27T14:36:10.7176416Z INFO : Response data size: 3536
2022-10-27T14:36:10.7176416Z INFO : Assume obfuscated SAU password
2022-10-27T14:36:11.1862503Z INFO : Updating subscription created with id: Base, rigidname: WindowsCloudNextGen, baseversion: 11, tag: RECOMMENDED, fixedversion:
2022-10-27T14:36:11.1862503Z INFO : Updating subscription created with id: Clean, rigidname: WindowsCloudClean, baseversion: 1, tag: RECOMMENDED, fixedversion:
2022-10-27T14:36:11.1862503Z INFO : Updating subscription created with id: CloudAV, rigidname: WindowsCloudAV, baseversion: 11, tag: RECOMMENDED, fixedversion:
2022-10-27T14:36:11.1862503Z INFO : Updating subscription created with id: Encryption, rigidname: WindowsCloudEncryption, baseversion: 1, tag: RECOMMENDED, fixedversion:
2022-10-27T14:36:11.1862503Z INFO : Updating subscription created with id: HitmanProAlert, rigidname: WindowsCloudHitmanProAlert, baseversion: 1, tag: RECOMMENDED, fixedversion:
2022-10-27T14:36:11.1862503Z INFO : Features: APPCNTRL
2022-10-27T14:36:11.1862503Z INFO : Features: AV
2022-10-27T14:36:11.1862503Z INFO : Features: CLEAN
2022-10-27T14:36:11.2018788Z INFO : Features: CORE
2022-10-27T14:36:11.2018788Z INFO : Features: DISKENCRYPTION
2022-10-27T14:36:11.2018788Z INFO : Features: DLP
2022-10-27T14:36:11.2018788Z INFO : Features: DVCCNTRL
2022-10-27T14:36:11.2018788Z INFO : Features: EFW
2022-10-27T14:36:11.2018788Z INFO : Features: HBT
2022-10-27T14:36:11.2018788Z INFO : Features: LIVEQUERY
2022-10-27T14:36:11.2183493Z INFO : Features: LIVETERMINAL
2022-10-27T14:36:11.2183493Z INFO : Features: NTP
2022-10-27T14:36:11.2183493Z INFO : Features: SAV
2022-10-27T14:36:11.2183493Z INFO : Features: SDU
2022-10-27T14:36:11.2183493Z INFO : Features: WEBCNTRL
2022-10-27T14:36:11.2183493Z INFO : Features: XPD
2022-10-27T14:36:11.2183493Z INFO : Setting https download to: true
2022-10-27T14:36:11.2183493Z INFO : Updating credentials created with username: 9001L7FGGC
2022-10-27T14:36:11.2331148Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/authenticate/endpoint/00cf9f85-34c0-249a-d92c-6985c90958cc/role/endpoint
2022-10-27T14:36:11.2331148Z INFO : Request content size: 0
2022-10-27T14:36:11.2331148Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:36:11.2331148Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:36:11.2488758Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:36:11.2488758Z INFO : Certificate check succeeded
2022-10-27T14:36:11.2643644Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:36:11.7649293Z INFO : Response status code: 200
2022-10-27T14:36:11.7649293Z INFO : Response data size: 1308
2022-10-27T14:36:11.7802398Z INFO : Retrieved mcs auth: tenant_id=7eca1b3f-eac9-4323-82e4-6cf8d835cfaf device_id=00fcf958-430c-42a9-9dc2-96589c9085cc
2022-10-27T14:36:11.7802398Z INFO : MCS Auth token features: f_ep_livequery
2022-10-27T14:36:11.7802398Z INFO : MCS Auth token features: f_endpoint_updating
2022-10-27T14:36:11.7802398Z INFO : MCS Auth token features: f_ep_file_submission_l3
2022-10-27T14:36:11.7802398Z INFO : MCS Auth token features: f_ep_stac
2022-10-27T14:36:11.7802398Z INFO : MCS Auth token features: f_ep_scheduledquery
2022-10-27T14:36:11.7802398Z INFO : MCS Auth token features: f_ep_forensic_snapshot
2022-10-27T14:36:11.7802398Z INFO : MCS Auth token features: f_ep_efw
2022-10-27T14:36:11.7802398Z INFO : MCS Auth token features: f_ep_ntp_xg
2022-10-27T14:36:11.7957460Z INFO : MCS Auth token features: f_ep_ml
2022-10-27T14:36:11.7957460Z INFO : MCS Auth token features: f_ep_devctl
2022-10-27T14:36:11.7957460Z INFO : MCS Auth token features: f_ep_ntp_adv
2022-10-27T14:36:11.7957460Z INFO : MCS Auth token features: f_ep_xpd
2022-10-27T14:36:11.7957460Z INFO : MCS Auth token features: f_ep_on_demand_rca
2022-10-27T14:36:11.7957460Z INFO : MCS Auth token features: f_ep_av
2022-10-27T14:36:11.7957460Z INFO : MCS Auth token features: f_ep_isolation
2022-10-27T14:36:11.7957460Z INFO : Restarting MCS Client service if stopped
2022-10-27T14:36:11.7957460Z INFO : Command 'Register' completed with success with reboot code '0' and error message ''.
2022-10-27T14:36:11.7957460Z INFO : About to execute command: Download
2022-10-27T14:36:11.8112414Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-10-27T14:36:11.8112414Z INFO : About to create directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\repo
2022-10-27T14:36:11.8112414Z INFO : Created directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\repo
2022-10-27T14:36:11.8112414Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data
2022-10-27T14:36:11.8112414Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data
2022-10-27T14:36:11.8268751Z INFO : About to create directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2022-10-27T14:36:11.8268751Z INFO : Created directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2022-10-27T14:36:11.8268751Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2022-10-27T14:36:11.8268751Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2022-10-27T14:36:11.8424922Z INFO : About to create directory: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-10-27T14:36:11.8424922Z INFO : Created directory: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-10-27T14:36:11.8424922Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-10-27T14:36:11.8424922Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-10-27T14:36:11.8424922Z INFO : CRT required: adding 'CRT' feature
2022-10-27T14:36:11.9050359Z INFO : IsWow64Process2 not available on older platforms
2022-10-27T14:36:11.9207332Z INFO : Candidate message relay: 10.8.150.244:8190
2022-10-27T14:36:11.9207332Z INFO : Trying update service url https://sus.sophosupd.com/v3/7eca1b3f-eac9-4323-82e4-6cf8d835cfaf/00fcf958-430c-42a9-9dc2-96589c9085cc with proxy: 10.8.150.244:8190
2022-10-27T14:36:13.1862707Z INFO : 200 from https://sus.sophosupd.com/v3/7eca1b3f-eac9-4323-82e4-6cf8d835cfaf/00fcf958-430c-42a9-9dc2-96589c9085cc with proxy: 10.8.150.244:8190 (peer address 10.8.150.244)
2022-10-27T14:36:13.2182099Z INFO : No update caches configured
2022-10-27T14:36:13.2182099Z INFO : No manually configured proxy
2022-10-27T14:36:13.2333110Z INFO : WinHttp default proxy not set
2022-10-27T14:36:13.2333110Z INFO : WinHttp discovered proxies not found
2022-10-27T14:36:13.2333110Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.com with proxy: <direct; no proxy>
2022-10-27T14:36:13.2801056Z WARNING : Error from https://sdds3.sophosupd.com with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:36:13.5603989Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.com with proxy: <direct; no proxy> (try 2 of 5)
2022-10-27T14:36:13.5619116Z WARNING : Error from https://sdds3.sophosupd.com with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:36:14.5771948Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.com with proxy: <direct; no proxy> (try 3 of 5)
2022-10-27T14:36:14.5771948Z WARNING : Error from https://sdds3.sophosupd.com with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:36:19.5924945Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.com with proxy: <direct; no proxy> (try 4 of 5)
2022-10-27T14:36:19.6086680Z WARNING : Error from https://sdds3.sophosupd.com with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:36:49.6239865Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.com with proxy: <direct; no proxy> (try 5 of 5)
2022-10-27T14:36:49.6239865Z WARNING : Error from https://sdds3.sophosupd.com with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:36:49.6239865Z INFO : No manually configured proxy
2022-10-27T14:36:49.6239865Z INFO : WinHttp default proxy not set
2022-10-27T14:36:49.6239865Z INFO : WinHttp discovered proxies not found
2022-10-27T14:36:49.6239865Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.net with proxy: <direct; no proxy>
2022-10-27T14:36:49.6239865Z WARNING : Error from https://sdds3.sophosupd.net with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:36:49.9051127Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.net with proxy: <direct; no proxy> (try 2 of 5)
2022-10-27T14:36:49.9051127Z WARNING : Error from https://sdds3.sophosupd.net with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:36:50.9207452Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.net with proxy: <direct; no proxy> (try 3 of 5)
2022-10-27T14:36:50.9207452Z WARNING : Error from https://sdds3.sophosupd.net with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:36:55.9366155Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.net with proxy: <direct; no proxy> (try 4 of 5)
2022-10-27T14:36:55.9366155Z WARNING : Error from https://sdds3.sophosupd.net with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:37:25.9520694Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.net with proxy: <direct; no proxy> (try 5 of 5)
2022-10-27T14:37:25.9520694Z WARNING : Error from https://sdds3.sophosupd.net with proxy: <direct; no proxy>: WinHttpSendRequest failed: The server name or address could not be resolved (12007)
2022-10-27T14:37:25.9520694Z WARNING : No reachable update locations
2022-10-27T14:37:25.9520694Z ERROR : Error: Failed to open C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\repo\\suite\\sdds3.WindowsCloudNextGen_2022.2.2.1.0.52b88181d9.dat: The system cannot find the path specified. (3)
2022-10-27T14:37:25.9520694Z ERROR : DownloadCommand::onRun() failed with std::exception: SDDS3 sync failed
2022-10-27T14:37:25.9520694Z INFO : Command 'Download' completed with failure with reboot code '0' and error message 'Could not download software'.
2022-10-27T14:37:25.9520694Z ERROR : Installation failed.
2022-10-27T14:37:25.9520694Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/00cf9f85-34c0-249a-d92c-6985c90958cc
2022-10-27T14:37:25.9520694Z INFO : Did not discover an URL for a PAC file
2022-10-27T14:37:25.9676592Z INFO : Attempting to connect using proxy '10.8.150.244:8190' of type 'Message Relay'.
2022-10-27T14:37:25.9676592Z INFO : Set security protocol: 00000800
2022-10-27T14:37:25.9676592Z INFO : Opening connection to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2022-10-27T14:37:25.9676592Z INFO : Sending request for connection confirmation through potential proxy
2022-10-27T14:37:25.9676592Z INFO : Request content size: 0
2022-10-27T14:37:26.6711360Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:37:26.6711360Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:37:26.6864090Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:37:26.6864090Z INFO : Certificate check succeeded
2022-10-27T14:37:26.6864090Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:37:26.9052213Z INFO : Response status code: 200
2022-10-27T14:37:26.9052213Z INFO : Response data size: 168
2022-10-27T14:37:26.9052213Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-10-27T14:37:26.9052213Z INFO : Request content size: 973
2022-10-27T14:37:26.9052213Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:37:26.9052213Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:37:26.9208510Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:37:26.9208510Z INFO : Certificate check succeeded
2022-10-27T14:37:26.9208510Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:37:27.4839482Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-10-27T14:37:27.4839482Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-10-27T14:37:27.4839482Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-10-27T14:37:27.4989111Z INFO : Certificate check succeeded
2022-10-27T14:37:27.4989111Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-10-27T14:37:27.4989111Z INFO : Response status code: 200
2022-10-27T14:37:27.4989111Z INFO : Response data size: 0
2022-10-27T14:37:32.8272016Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2022-10-27T14:37:32.8272016Z INFO : Sending HTTP 'PUT' request to: prod/2022-10-27T14:37:32Z-2022-10-27T14:37:32Z-28faf85f-9dac-5474-8e39-c6dd610eb0dc.json
2022-10-27T14:37:32.8272016Z INFO : Did not discover an URL for a PAC file
2022-10-27T14:37:32.8272016Z INFO : Attempting to connect using proxy '10.8.150.244:8190' of type 'Message Relay'.
2022-10-27T14:37:32.8272016Z INFO : Set security protocol: 00000800
2022-10-27T14:37:32.8272016Z INFO : Opening connection to t1.sophosupd.com
2022-10-27T14:37:32.8272016Z INFO : Request content size: 4088
2022-10-27T14:37:33.4208089Z INFO : Sending request
2022-10-27T14:37:33.4208089Z INFO : Request sent
2022-10-27T14:37:33.7333440Z INFO : Sending request
2022-10-27T14:37:33.7333440Z INFO : Request sent
2022-10-27T14:37:33.7333440Z INFO : Response status code: 200
2022-10-27T14:37:33.7489242Z INFO : Response data size: 0
2022-10-27T14:37:33.7489242Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-10-27T14:37:33.7489242Z INFO : Telemetry Response:
2022-10-27T14:37:33.7489242Z INFO : Install result: Failed
2022-10-27T14:37:33.7489242Z INFO : User profile unloaded
2022-10-27T14:37:33.7651000Z INFO : Cleaning up extracted files
2022-10-27T14:37:33.7801915Z ERROR : Error downloading/running stage 2: Setup program failed with code: 1
2022-10-27T14:37:33.7801915Z ERROR : Exception: Setup program failed with code: 1
Help please!
This thread was automatically locked due to age.
