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Bandwith Issues Chrome/Firefox/Edge

We have been using Sophos intercept x advanced with MTR for about 6 weeks. Since then, our bandwidth has dropped 90%. We use a gigabit internet connection and have previously achieved the following values ​​in a speed test in the browser: Down: 900MB/s Up: 800MB/s

Now, if we're lucky, we'll get Down: 60MB/s Up: 300MB/s.

We found out that it is due to the following settings:
 If these settings are deactivated, we have full bandwidth when surfing again. But we don't want to leave them disabled. This is not a condition, the support from Sophos is not getting anywhere either. We expected more...


here are the screenshots from the speedtest:

deactivated settings:


activated settings:




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  • Hi!

    Same problem still no solution.
    Core Agent: 2022.4.2.1
    Sophos Intercept X: 2022.1.3.3

    It has nothing to do with "NTP" service.
    1GB duplex lease line reduced to 30Mb/300Mb on client-PC.
    When download large files the "Sophos Net Filter.exe" skyrocketing the CPU usage and the browser (Firefox) becomes very slow.

    Environment: Sophos Central managed Endpoint ( https decryption disabled ).




Reply
  • Hi!

    Same problem still no solution.
    Core Agent: 2022.4.2.1
    Sophos Intercept X: 2022.1.3.3

    It has nothing to do with "NTP" service.
    1GB duplex lease line reduced to 30Mb/300Mb on client-PC.
    When download large files the "Sophos Net Filter.exe" skyrocketing the CPU usage and the browser (Firefox) becomes very slow.

    Environment: Sophos Central managed Endpoint ( https decryption disabled ).




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