This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

High CPU Usage on Windows Server while Windows Update installing

Hello Sophos Community,

my name is David Lorenz and I am a it service provider with many customers. Our customers use Windows Server 2016 and 2019 as a virtual VMware machine.

They use Intercept X Advanced with XDR for Server or Intercept X Essentials.

Montly we install Windows Updates on our customers servers. The problem is that the installation need so much time because of running sophos services with extrem high cpu usage while Windows Update installation process.

Thats the policy configuration:

Do you have a idea what we can do for our customers? Many thanks in advance.

PS. i have already researched on the internet



This thread was automatically locked due to age.
Parents Reply
  • unfortunately not.

    Updates on Server 2016 have always been painfully slow.

    We're also seeing load caused by Sophos during updates but did not find it problematic so far. we have no special exclusions for the WU files. settings are the same as yours. Using Server 2012R2-2022 OS.

Children