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Discussions Computers out of date

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Computers out of date

Shrinik Srinivasa over 2 years ago

Hi,

We're receiving alerts everyday on a regular basis that computers are out of date or have missed updates.

What is causing this issue?

What can be done to resolve this issue?

Please let me know if anyone has any idea.

Thanks and Regards,

Shrinik Srinivasa

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0 FormerMember over 2 years ago

Hi Shrinik,

We need more information to investigate. Are all sophos services running on the machines?

Please generate SDU on 1 affected machine and upload to sophos afterwards. We just need the long link its going to generate.

Regards,

Fernan Tutor
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0 Sophos User930 over 2 years ago

Start with the log file: "%ProgramData%\Sophos\AutoUpdate\Logs\SophosUpdate.log".

Does it have download or install failures for the components?
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