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how to check if policies / exceptions are applied to endpoints?

chaosweb2

Hi guys,

having a (performance) problem with an application. I built a new policy / enhanced the Base Policy and added some (file and process) exceptions. How can I check on one particular client if these exceptions are working as they should?

Using Intercept X Advanced on the Windows 10 endpoints.

Thanks in advance.



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  • +1

    The fastest method to check if new policies are applied is to use the Endpoint Self Help Tool.

    Within the Endpoint Self Help Tool you can see under "Management Communication" when a computer successfully communicated with Sophos Central. Additionally you can look at the "Policy" tab where it will display timestamps for the various policy types.

    Please note that when running Intercept X Advanced on a server that you should disable Windows Defender, see: https://support.sophos.com/support/s/article/KB-000042286 (this only applies to Server OS's).

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  • +1

    The fastest method to check if new policies are applied is to use the Endpoint Self Help Tool.

    Within the Endpoint Self Help Tool you can see under "Management Communication" when a computer successfully communicated with Sophos Central. Additionally you can look at the "Policy" tab where it will display timestamps for the various policy types.

    Please note that when running Intercept X Advanced on a server that you should disable Windows Defender, see: https://support.sophos.com/support/s/article/KB-000042286 (this only applies to Server OS's).

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