Why is Sophos asking for Malwarebytes file when I attempt to uninstall it?
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Why is Sophos asking for Malwarebytes file when I attempt to uninstall it?
If this is your first time installing Sophos onto the device, Sophos will run a competitor removal check. If another antivirus product is found, Sophos will try to run the uninstall commands stored in the registry. This is likely why you are seeing the error mentioned in your post.
I'd suggest trying to uninstall Malwarebytes prior to installing Sophos.
If this is your first time installing Sophos onto the device, Sophos will run a competitor removal check. If another antivirus product is found, Sophos will try to run the uninstall commands stored in the registry. This is likely why you are seeing the error mentioned in your post.
I'd suggest trying to uninstall Malwarebytes prior to installing Sophos.
My apologies for the misunderstanding on my part. I'd suggest using the Sophos Zap tool to ensure a full removal is completed on the affected device.