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Sophos AV

shini uzumi

Has anyone experienced the Network Threat Protection service seemingly will stop and restart at will across multiple machines? There are a couple devices that it doesn't restart automatically on https://100001.onl/ https://1921681254.mx/ but the alerts we receive everyday have increased drastically lately.



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  • 0

    What version of the Sophos Network Threat protection component do you have installed?

    I wonder if you have a version less than 1.15.835 as it could be this:

    Sophos release notes

    Version 2.20.11 New

    Updated components

    Sophos Network Threat Protection updated to version 1.15.835.

    Resolved issues

    Resolved issues for this release.
    Issue ID Component Description
    WINEP-38613 Sophos Network Threat Protection Resolved an issue where sophosofficeav.dll produced an access violation when managing Microsoft Office documents.
    WINEP-37958 Sophos Network Threat Protection Resolved an issue where the NTP service was stopping and restarting on multiple devices.
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  • 0

    What version of the Sophos Network Threat protection component do you have installed?

    I wonder if you have a version less than 1.15.835 as it could be this:

    Sophos release notes

    Version 2.20.11 New

    Updated components

    Sophos Network Threat Protection updated to version 1.15.835.

    Resolved issues

    Resolved issues for this release.
    Issue ID Component Description
    WINEP-38613 Sophos Network Threat Protection Resolved an issue where sophosofficeav.dll produced an access violation when managing Microsoft Office documents.
    WINEP-37958 Sophos Network Threat Protection Resolved an issue where the NTP service was stopping and restarting on multiple devices.
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