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Remove Global Exclusion

Andrew Thompson5

Hi,

We have a Global Exclusion set for an executable file. We now no longer want this exclusion to take effect. I can't seem to find a way to delete the exclusion. Can anyone help with this?

Many thanks.



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  • +1

    Hi Andrew,

    Thanks for reaching out. 

    By navigating into "Global Settings > Global Exclusions" you can click on the "X" button on the right hand side of the page to delete the exclusion. Ensure to select save after you have deleted the item to apply the changes. 

    If your environment is being managed by a Sophos Partner, there is a chance that the policies are being controlled via a "Template" that the partner has applied. Let me know if this is the case for you.

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Reply
  • +1

    Hi Andrew,

    Thanks for reaching out. 

    By navigating into "Global Settings > Global Exclusions" you can click on the "X" button on the right hand side of the page to delete the exclusion. Ensure to select save after you have deleted the item to apply the changes. 

    If your environment is being managed by a Sophos Partner, there is a chance that the policies are being controlled via a "Template" that the partner has applied. Let me know if this is the case for you.

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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