When installing this old, legitimate Microsoft file on two different Server 2022 machines:
Microsoft Visual C++ 2008 Redistributable Setup
v 9.0.30729.5677
https://download.microsoft.com/download/5/D/8/5D8C65CB-C849-4025-8E95-C3966CAFD8AE/vcredist_x86.exe
Installation fails als long as all Sophos shields are up.
When disabling all engines with self-help tool, installation succeeds. This is true for both machines.
Nothing is logged in Sophos EP GUI.
What Sophos log file should be checked to see what's going on and beeing blocked?
error logged by application:
[1C50:21C4][2022-02-08T15:06:10]i301: Applying execute package: vc9redist_kb2538243, action: Install, path: C:\ProgramData\Package Cache\470640AA4BB7DB8E69196B5EDB0010933569E98D\visual_studio_runtime9_KB\vcredist_x86.exe, arguments: '"C:\ProgramData\Package Cache\470640AA4BB7DB8E69196B5EDB0010933569E98D\visual_studio_runtime9_KB\vcredist_x86.exe" /q' [1C50:21C4][2022-02-08T15:06:15]e000: Error 0x80070643: Process returned error: 0x643 [1C50:21C4][2022-02-08T15:06:15]e000: Error 0x80070643: Failed to execute EXE package. [08EC:27DC][2022-02-08T15:06:15]e000: Error 0x80070643: Failed to configure per-machine EXE package. [08EC:27DC][2022-02-08T15:06:15]i319: Applied execute package: vc9redist_kb2538243, result: 0x80070643, restart: None [08EC:27DC][2022-02-08T15:06:15]e000: Error 0x80070643: Failed to execute EXE package. [1C50:21C4][2022-02-08T15:06:15]i351: Removing cached package: vc9redist_kb2538243, from path: C:\ProgramData\Package Cache\470640AA4BB7DB8E69196B5EDB0010933569E98D\ [08EC:27DC][2022-02-08T15:06:15]i000: ApplyExecuteComplete, result: -2147023293 [08EC:27DC][2022-02-08T15:06:15]i000: LastErrorMessage:
0x80070643
-2147023293
This program setup is required by different software like Lexware financial office pro (latest 2022 version).
Core Agent | 2.20.11 BETA | |
Sophos Intercept X | 2.0.24 BETA | |
Server Protection | 10.8.11.4 BETA | |
Managed Threat Response | 2.3.0.68 |
This thread was automatically locked due to age.